McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
18672 FL-54, Lutz
(727) 682-5332
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a popular fast-food restaurant that has garnered a mix of reviews from customers. While some praise the efficiency and cleanliness of the establishment, others express frustration with the speed of service and customization issues.
The restaurant is described as modern, with a retro design and a small dining area primarily catered to take-out and drive-thru customers. Customers can order at kiosks and have their food delivered to their table, minimizing interaction with staff.
However, the restaurant's busy nature can lead to delays and mix-ups with orders. Customers have reported waiting a long time for their food, especially when they request customizations or a large number of items. Additionally, some customers have received the wrong orders, leading to disappointment and frustration.
The staff, though generally described as pleasant, can appear stretched thin, which may contribute to the service issues. Customers have noted the lack of employees present and the constant beeping from the kitchen, suggesting the restaurant is understaffed.
Overall, the reviews of McDonald's highlight the challenges the restaurant faces in maintaining efficient service and order accuracy, particularly during peak hours. While the modern design and take-out focus are appreciated, the restaurant's ability to consistently meet customer expectations remains a point of contention.