“Tagging Katie on Google Reviews because I just don't trust the receipt reviews and she deserves all the praise that she can possibly get. I came in desperate for one single ice cream cone. My mom had just finished chemo and this was her one request. The line was ridiculously long. Atleast 10 customers and there was poor Katie, doing the best she could in light of the situation. She made eye contact with each and every customer and even stepped back and took a phone call on the company phone, while making everyone's meals.. That's BOTH desert and meals. And while her back was to the customers, so as to give the person on the phone her undivided attention, she was also cooking. You could tell by her slumped shoulders that a staff member had just called to say they weren't coming in. I was the very last customer and while she was nothing but professional, I simply thanked her. In under 10 minutes she had 10 customers happy with their meals. Her area was extremely clean and she was focused.When I told her about my mom, she nearly cried and then I saw the line increase behind me again. Katie is a treasure and a force to be reckoned with. She deserves every kudos imaginable. Shes had a hard day but she absolutely made my mom's day. Thank you so much DQ and Katie. You are truly a gift to the DQ community.“
“Tagging Katie on Google Reviews because I just don't trust the receipt reviews and she deserves all the praise that she can possibly get. I came in desperate for one single ice cream cone. My mom had just finished chemo and this was her one request. The line was ridiculously long. Atleast 10 customers and there was poor Katie, doing the best she could in light of the situation. She made eye contact with each and every customer and even stepped back and took a phone call on the company phone, while making everyone's meals.. That's BOTH desert and meals. And while her back was to the customers, so as to give the person on the phone her undivided attention, she was also cooking. You could tell by her slumped shoulders that a staff member had just called to say they weren't coming in. I was the very last customer and while she was nothing but professional, I simply thanked her. In under 10 minutes she had 10 customers happy with their meals. Her area was extremely clean and she was focused.When I told her about my mom, she nearly cried and then I saw the line increase behind me again. Katie is a treasure and a force to be reckoned with. She deserves every kudos imaginable. Shes had a hard day but she absolutely made my mom's day. Thank you so much DQ and Katie. You are truly a gift to the DQ community.“