Pollo Tropical

$ • Chicken, Fast Food, Latin American

Hours today·

About Pollo Tropical

Pollo Tropical is a quick and convenient restaurant that offers flavorful meals, perfect for on-the-go dining. Customers appreciate the fast service, especially at drive-thru locations, where food is prepared quickly and efficiently. The menu includes popular items like the cilantro garlic crispy chicken sandwich and BBQ pork sandwich, both of which have received praise for their delicious taste. The staff is generally friendly and helpful, with some customers noting exceptional customer service, especially when handling issues. For example, a manager was described as polite and accommodating when resolving a problem with a meal. However, there have been occasional concerns about food quality, such as missing items or portions, and some experiences with burnt or incomplete food, leading to frustrations. Despite these setbacks, many customers feel the restaurant redeems itself through good food and customer care. Overall, Pollo Tropical is seen as a reliable spot for good food and quick service, especially for those on the move or looking for a satisfying meal without the need for seating.

Menu

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Pollo Tropical Menu
Pollo Tropical Menu

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Pollo Tropical Reviews

2.4
279 ratings
5
28%
4
6%
3
5%
2
10%
1
51%
Food
3.1
Atmosphere
2.6
Service
2.5

Share your opinion about Pollo Tropical

ayer, viernes 13/02, compré el 1/2 chicken con arroz, frijoles y pan por $ 10, 29, to go, en 8096 W McNab Rd, North Lauderdale, FL 33068
Al llegar a mi casa me encuentro que sólo había 2 pequeños partes de pollo y SIN pan. (Tengo foto).
Trabajo todo el día y muy cansada para volver y reclamar. Tiré mi dinero.
vergonzoso!.
I frequently dine here. Three nights a week. The employees go over the top to assist any need that arises. Except for the gentleman night manager. Very rude. Never even asks what type of sauces you want. I was late one evening. 10 minutes after closing. They informed me that the registers had already shut down for the evening so I couldn't place an order. They had food left over they throw out at the end of the night. They were able to make my usual order from it . They gave it...read full review
WORKERS AT THE LOCATION ARE GREAT AND THE LOCATION IS VERY CLOSE TO WORK. I WISH THE LOCATION HAD SITTING AREA AND NOT ONLY THE WALK-UP / DRIVER-THRU AREA ONLY. ALL IN ALL, GREAT SERVICE.

Read All Reviews(279)

Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 12AM
Saturday 10AM - 12AM
Sunday 10AM - 12AM
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