Pollo Tropical
$ • Chicken, Fast Food, Latin AmericanAbout Pollo Tropical
Customers' Favorites
Churrasco Steak - With Rice and Beans
Pulled Pork Sandwich
Pineapple Lemonade
Rotisserie Chicken
Quesadilla Wrap
Sweet Plantains
Cuban Sandwich
Chicken Soup
Black Beans
Yellow Rice
Pollo Tropical Reviews
290 ratings
Share your opinion about Pollo Tropical
Staff was exceptional
Okay who ever was working the drive through 11:14 pm at night September 22 2026 they were high while working he was acting. Very clueless and not talking
Today I just pay for some beef but it looks like they didn’t have enough? Can someone explain me if this is a mistake or these are healthy portions for a diet?
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical offers a mixed experience. The food is delicious and hot, with options like the whole chicken family meal and half chicken with two sides. However, some dishes may be overcooked or stale. The service varies, with some staff members being attentive, helpful, and polite, while others may not have a positive attitude. The restaurant is clean, and many customers have noticed that it has improved a lot recently, especially with the new manager who is described as very friendly. While some customers had issues with their orders, such as delays and unsatisfactory drinks, others praised the freshness of the food and the friendly cashiers. Overall, customer service could be improved, but many appreciate the positive changes at this location.