Took long to get our table, then seating couch was uncomfortably poor, table was set but you could tell and see it was dirty and wet, with water marks from glasses of a previous clients, and more. We couldn't stand to it literally. We stand and left. Expectation was a Michelin restaurant and such, reality was not close to a nice Friday night dinner.
This was probably the best meal I ever had. Absolutely tremendous. Every bite was better than the last. Both of us thoroughly enjoyed it! Hats off to the chef. Service was excellent. Can't say enough. Never rushed and always accommodated. Great job!!
DebbieH
Our waiter was excellent, the food and drinks delicious! I wish the sound level was quieter. For the cost, it would be nice to have a nice, intimate dinner and conversation where we didn't have to compete with the room noise.
Entree took over an hour to be delivered. We had pasta. Server was very good but had no control over an obviously slow kitchen. No visit or apologies from management. Not what I expect from a JW Marriott restaurant.
We really enjoyed Primo for the wonderful atmosphere, service and food. Really a top notch experience. Primo is located at the JW Grand Lakes in Orlando and even this hotel's food is a level above the rest in this area. That being said you do pay for it.
VickyS
Went to Primo to celebrate my Mom's Birthday! We had such a fabulous time. We sat out in the patio to watch the gorgeous sunset. Dara was our server and she was awesome! We enjoyed the Farmer Salad, if you like dressing ask for extra it is divine, the bread service is 100% worth it. The octopus was perfectly cooked and so flavorful. For entrees we enjoyed the ribeye which comes with a delicious salsa verde bone marrow. We also ordered the cavatelli. The steak was cooked perfectly and plated beautifully. The cavatelli is made from scratch in house and you can taste the difference. We had three desserts and they were all incredible too! I can not wait to come back again! Thank you Primo for such an amazing evening!
The baked oysters were cold. Fish was overcooked. Short rib pasta was delicious but the lobster with it added nothing. Posted as business casual but people wearing cutoff jean shorts and flip flops were the norm rather than exception. Michelin Recommended? I don't see it. We paid $300 for nice dinner and got a $60 dinner from a chain place. Cannot recommend
CindyW
We had to leave early because we were watch our grandson unexpectedly at the last minute and he was acting up. Otherwise, everything else was good. We will just need to reschedule our anniversary.
Great food, ok ambiance. The both we sat in was not very comfortable, and the server was not very attentive and was not very knowledgeable on selections, drinks, or wine which was odd.
Joanne
Gelato was great and delicious. Tiramisu was interesting. Mushrooms were yummy. Service was a little swamped as it was a busy night. Water glasses were empty for a bit during dinner. Otherwise it was a great meal.
Brandon our waiter was great with the assistance of Eli. The food was awesome and would recommend trying their bolognese or the tuna carpaccio for sure. Only issue was a large table seated next to us with approx 2-3 year old boys who had a screaming competition. Our waiter seemed distant after that started for the second half of our visit and never seemed to be addressed by the parents or a member of the staff . That aside it was great food.
Ultra Mundane**
The hostess seemed snobby, she kept pausing between saying Miss and my last name and smirking. My food was inedible. It was disgusting. Crab pasta. The crab was canned, it wasn’t freshed and it smelled. The pasta had the texture of udon noodles and reminded me of tough playdough. And to top it off it was served cold. Not warm. Cold. The watery sauce reeked. Spent an hour waiting for food I did not complain because I didn’t want to wait another hour. Waiter seemed nervous but made a great latte.
Atmosphere: 3
Food: 2
Service: 4
Lisa
The dining space overwhelmingly smelled like frying oil and this affected the whole meal experience. The pizza had no flavor and overall the food was average. I am from Italy and this was average / fair at best
Lovely restaurant! Had nice food and the waiters were so lovely. Only thing I didn't like (this might just be a personal thing) was that it was a bit chilly. The A/C was on quite high so just perhaps bring a jumper if you go!
J Garcia
Ate here for Easter brunch. Special menu ala carte but definitely worth the JW Marriott standard. Food and service are top notch. I would repeat if it back in the areaParking: No parking specifically for restaurant guests
Took long to get our table, then seating couch was uncomfortably poor, table was set but you could tell and see it was dirty and wet, with water marks from glasses of a previous clients, and more. We couldn't stand to it literally. We stand and left. Expectation was a Michelin restaurant and such, reality was not close to a nice Friday night dinner.
This was probably the best meal I ever had. Absolutely tremendous. Every bite was better than the last. Both of us thoroughly enjoyed it! Hats off to the chef. Service was excellent. Can't say enough. Never rushed and always accommodated. Great job!!
Our waiter was excellent, the food and drinks delicious! I wish the sound level was quieter. For the cost, it would be nice to have a nice, intimate dinner and conversation where we didn't have to compete with the room noise.
Entree took over an hour to be delivered. We had pasta. Server was very good but had no control over an obviously slow kitchen. No visit or apologies from management. Not what I expect from a JW Marriott restaurant.
We really enjoyed Primo for the wonderful atmosphere, service and food. Really a top notch experience. Primo is located at the JW Grand Lakes in Orlando and even this hotel's food is a level above the rest in this area. That being said you do pay for it.
Went to Primo to celebrate my Mom's Birthday! We had such a fabulous time. We sat out in the patio to watch the gorgeous sunset. Dara was our server and she was awesome! We enjoyed the Farmer Salad, if you like dressing ask for extra it is divine, the bread service is 100% worth it. The octopus was perfectly cooked and so flavorful. For entrees we enjoyed the ribeye which comes with a delicious salsa verde bone marrow. We also ordered the cavatelli. The steak was cooked perfectly and plated beautifully. The cavatelli is made from scratch in house and you can taste the difference. We had three desserts and they were all incredible too! I can not wait to come back again! Thank you Primo for such an amazing evening!
The baked oysters were cold. Fish was overcooked. Short rib pasta was delicious but the lobster with it added nothing. Posted as business casual but people wearing cutoff jean shorts and flip flops were the norm rather than exception. Michelin Recommended? I don't see it. We paid $300 for nice dinner and got a $60 dinner from a chain place. Cannot recommend
We had to leave early because we were watch our grandson unexpectedly at the last minute and he was acting up. Otherwise, everything else was good. We will just need to reschedule our anniversary.
Great food, ok ambiance. The both we sat in was not very comfortable, and the server was not very attentive and was not very knowledgeable on selections, drinks, or wine which was odd.
Gelato was great and delicious. Tiramisu was interesting. Mushrooms were yummy. Service was a little swamped as it was a busy night. Water glasses were empty for a bit during dinner. Otherwise it was a great meal.
Restaurantji Recommends
Brandon our waiter was great with the assistance of Eli. The food was awesome and would recommend trying their bolognese or the tuna carpaccio for sure. Only issue was a large table seated next to us with approx 2-3 year old boys who had a screaming competition. Our waiter seemed distant after that started for the second half of our visit and never seemed to be addressed by the parents or a member of the staff . That aside it was great food.
The hostess seemed snobby, she kept pausing between saying Miss and my last name and smirking. My food was inedible. It was disgusting. Crab pasta. The crab was canned, it wasn’t freshed and it smelled. The pasta had the texture of udon noodles and reminded me of tough playdough. And to top it off it was served cold. Not warm. Cold. The watery sauce reeked. Spent an hour waiting for food I did not complain because I didn’t want to wait another hour. Waiter seemed nervous but made a great latte.
Atmosphere: 3
Food: 2
Service: 4
The dining space overwhelmingly smelled like frying oil and this affected the whole meal experience. The pizza had no flavor and overall the food was average. I am from Italy and this was average / fair at best
Lovely restaurant! Had nice food and the waiters were so lovely. Only thing I didn't like (this might just be a personal thing) was that it was a bit chilly. The A/C was on quite high so just perhaps bring a jumper if you go!
Ate here for Easter brunch. Special menu ala carte but definitely worth the JW Marriott standard. Food and service are top notch. I would repeat if it back in the areaParking: No parking specifically for restaurant guests
Atmosphere: 5
Food: 5
Service: 5