Zaxbys Chicken Fingers & Buffalo Wings
10791 S John Young Pkwy, Orlando
(407) 278-2865
Recent Reviews
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Unprofessional Experience at Drive-Thru (10/29 at 3:48 PM)
Hi, I wanted to share feedback about my experience at your drive-thru today, 10/29, around 3:48 PM.
The woman working the drive-thru was extremely rude, sarcastic, and unprofessional. From the moment she spoke over the intercom, her tone was irritated and dismissive, as if taking my order was an inconvenience. When I went to pay using Apple Pay, she didn’t extend the card reader or make it easy for me to reach, forcing me to lean far out of my car just to complete the payment.
What really crossed the line was when I was pulling off, she said, “You should smile more.” That comment was unnecessary, disrespectful, and completely unprofessional — especially after how she had already treated me.
I usually go inside and never have issues, but this experience at the drive-thru was unacceptable. If that’s the kind of attitude she’s going to show toward customers, she should not be working in a customer-facing position.
I hope this feedback is taken seriously and addressed appropriately.Thank you
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Food: 1
Service: 1
The food is very hot and ready everytime i order
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Service: 5
it’s a great place to eat
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Food: 5
Service: 5
austin is the coolest guy ever and he’s very kind
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Service: 5
Love the service
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Service: 5
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Good service. Good food.
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Food: 5
Service: 5
Best Zaxbys around. Other Zaxbys could learn something from this location!!!
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Food: 5
Service: 5
mike good worker
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Food: 5
Service: 5
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I LOVE IT
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Food: 5
Service: 4
Great workers, they were gorgeous
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Service: 5
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