Pizza Hut in Pembroke Pines

“I always order uber eats from this location. I’ve been ordering delivery from this place for years. EVERY SINGLE TIME I order from here the pizza comes to my house looking amazing, tasting amazing, the pepperoni is perfectly cooked and perfectly spaced over the pizza. Shoutout to the weekend night crew at this location, yall are the 🐐“

“They gave me the wrong order and had to drive all the way back. When my husband got there, the lady at the checkout did not even acknowledge me. I asked her to please check for me to make sure it was right this time. I had my hands busy with bags and she didn't even speak or acknowledge what I said the entire time. She just put it on my hands and walked away while I tried to juggle everything. Some of my things fell, she didn't even assist. It was another client standing in line who came to help. Very rude.“

“I had a delivery order that was marked as delivered by the DoorDash driver, but I never received it. Naturally, it was a frustrating situation. I called the Pizza Hut location, and the employee who assisted me was extremely understanding and helpful. Without any hesitation, he offered to remake my entire order.
Because I was in a hurry, I decided to pick it up at the store. When I arrived, he apologized again for what had happened and made sure I received my complete order. It's refreshing when a business has employees who can understand a customer's frustration and genuinely try to make things right.
The issue was not caused by the restaurant, but the way they handled it turned a bad experience into a positive one. Excellent customer service and professionalism. Thank you!“