“Aracely is the BEST PIZZA HUT MANAGER IN THE WHOLE COUNTRY!!! Attention to detail, professional, personable, accurate, empathetic, diligent, friendly, and just ALL AROUND AWESOME!!!! Start ordering from this restaurant and YOU WON'T BE DISSAPOINTED!!!!!!“
“The pizza was hot, fresh, and loaded with toppings, and the crust was absolutely perfect. The staff was friendly, welcoming, and made sure everything was right with our order. You can really tell they care about customer service and consistency. Definitely one of the best Pizza Hut experiences we’ve had, we’ll absolutely be back! 🍕“
“(Translated by Google) Those pizzas are divine ? and one goes so hungry that they taste like glory. I recomend it to you . It is a small portion, there are many flavors, if they are gluttons they will eat more than one box.(Original)Divinas esas pizzas ? y uno va tan hambriento que saben a gloria . Se las recomiendo . Es una porción pequeña , hay de muchos sabores , si son glotones se van a comer más de una cajita .“
“The cheese and the sauce flavor on the crispy thin crust is perfect for my daughter's taste buds! I will order again as she selected your company recipe over Little Caesars, Domino's, Papa John's and frozen grocery store pizza.“
“Excellent Customer Service – Even With My Kids in Tow!
I had a small issue with my order, but the manager at this Pizza Hut went above and beyond to make it right. Even with my kids being a bit loud (they were excited for pizza!), the staff remained patient, kind, and professional. The manager personally came over, listened to my concern, and resolved everything quickly and with a smile.
The food was hot, fresh, and delicious as always—and the customer service truly made the whole experience stand out. Thank you for turning a potentially stressful situation into a great time for me and my family!“
“I placed many orders at this location either by the phone or in person and I can say that every time that I was there I’ve found always a clean and organized restaurant, the people working at this location are doing their best to provide satisfaction to their customers and the manager called Jessy is very professional, responsible and passionate about her roll. I reviewed other negative posts about this place and I have to disagree with them. People most of the time are not aware of the amount of pressure that they have to face to provide quality food in a respectful frame time. I do understand and respect the job of all the employees of this restaurant and from my part they have all my respect and satisfaction. Keep it up Jessy you and your employees are a great team working for Pizza Hut. Cheers !!“
“Hi! I rarely order pizza, but when I do, I order from this pizza hut. The customer service today when I called, was exceptional! Alejandro Arroyo took the call and he was very professional, super kind and very patient offering different options, that is what I call a very positive customer service. I even told his manager,
Thank you so much Alejandro!! Keep up the work 👏🏽👏🏽
Diana.“
“Everything was excellent from start to finish! The food was fresh and delicious, and the entire staff was incredibly kind, polite, and attentive. They made us feel very welcome and took great care of us. I highly recommend this place and will definitely be coming back!“
“Came for a pickup. Don't know why the place has so many low reviews, I mean at the end of the day it's a pick up spot, but who knows.
I swung in like I owned the place, took a second to review menu only to realize it didn't matter, their system records everything like someone's mother. So I slid up to counter. Medium pan pizza with green peppers and some bread sticks to go. Lady looked up a coupon for me (I didn't ask but fully appreciated it) got one applied and paid. Bam.
15 minutes wait time. Smoked outside, drank water and penned this review. The service was friendly and fast, and the food is on spot. So why so many reviews going the other way?
Maybe it's because people have bad manners and are rude themselves. Perhaps? In this life, something the older generation gets (Generation W, X and some of Y) is that you have to give respect to get respect. It isn't a thing to me to walk in on someone who's works standing, has been there hours doing their job, and demand to have my rear kissed. I didn't grow up with smart phones, social media or anything else. We read books, drove with maps and treated people like human beings. It works for me about 99.9 % of the time.
Just my opinion. Check the place out. It's pizza we remember at a price that doesn't shatter the bank.“
“Been a customer here for countless years now and they've always done a great job with the food that they deliver. When you come to pick-up they do well. When you have it delivered home they also do well. Good price. Good hygiene. Only real suggestion I'd give is to expand the place so people could have the option to dine-in.“
“Order a Ham and pineapple pizza with cheese in the crust and it was perfect. The page said it will be ready in 15 to 20 minutes. I was there for carryout 20 minutes after and the order was ready. The pizza was perfect and the cashier was nice.“
“Quality of Food: Many customers appreciate high-quality ingredients, fresh toppings, and delicious flavors. If Pizza Hut consistently delivers tasty and satisfying pizzas, customers are likely to be highly satisfied.Fast and Reliable Service: Quick and reliable delivery or service is crucial. Customers value their time, and when their orders are delivered promptly and accurately, it can greatly enhance their satisfaction.Friendly and Helpful Staff: Polite and helpful staff can significantly impact the overall experience. Excellent customer service, both in-person and over the phone, can leave a lasting positive impression.“
“The 1 star reviews are honestly crazy, what are people expecting from an airport Pizza Hut? For everyone saying the line is too slow, you can order it online, skip the line, and pick it up on the side in about 5 minutes from when you order it.“
“I called the wrong Pizza Hut to place my order, even though I double checked with the person who answered. Anyway, when I got there to pick it up, the food wasn’t ready. The people there were so nice that they told me to go ahead and just place another order. They had the food ready for me lickety split without me having to wait a long time. They were friendly and understanding. The store was clean and the people are nice enough that they listen to you and take your order in either Spanish or English, and don’t shame you for speaking English like some places on Calle Ocho tend to do!!“
“Its pizza hut . You know what to expect. This review is in regards to Pizza Hut a million dollar company asking if customer's would like to tip the cashier?? That's just sad. I'd understand if the cashier was cooking the pizza with her bare hands in the oven but that's not the case. So please pay your employees better stop passing on the burden & anxiety of tipping on to your customers.“
“This wasn't my first time here however it was a good experience just like the last experience the representative was knowledgeable and when he couldn't answer it he found the answer very good teamwork I'm about to eat so I don't know how the food is but I do know from the last time very clean very fresh lights exactly what I ordered and showed me the specifics, 5 stars, Carlos was his name the server and answer the phone ready to get your order perfect, knowledgeable, great service, the Allapattha location.“
“Just go for pickup DONT GO IN THERE TO DINE BECAUSE ITS OUT OF ORDER SINCE IRMA CAME TO SOUTH FLORIDA IN 2017 IRMA DID IT! IMRA DID IT! But other than that, the staff are great and the pizza is great in fact I prefer Pizza Hut over Dominoes“
“The guy who took my to go order for Sunny (3 personal pans and 2 starry sodas to go) today at this location was amazing. Even tho i was a bit rude on the phone, he still got my order perfect, was super kind and patient, and mentioned all the current specials and deals 10/10 employee“
“This pizza is always great but the staff have generally not been too friendly or they're just really shy and don't really say anything. It's definitely more of a pickup place as it wouldn't make sense to sit down for a meal there with such a small space“
“Pizza Hut is my go-to for takeout! The pizza always tastes great and arrives hot and fresh. I appreciate the friendly staff who make the ordering process quick and easy. The only downside is that they seem a bit short-staffed at times, which can slow things down, but overall it’s still a reliable spot when you’re craving pizza.“
“This Pizza Hut store makes the most outstanding large super supreme pan pizzas for me. Loaded with toppings and always delivered fast and ready to eat. The people who work here are some of the nicest folks you’ll meet in Miami. Always a pleasure to order pizza here.“