Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
8299 Pines Blvd, Pembroke Pines
(954) 437-9153
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
I stopped by Pollo Tropical for a quick meal. Everything smelled so good, the place was clean everyone was very friendly. The food tasted very good and the pumpkin spice cheesecake was excellent. Thanks everyone ?? keep up the excellent work!
Went for my free birthday meal from the app. They couldn't get the discount to work. Therefore, no meal. Even the manager couldn't get the discount to work.
The right thing to do is make it work and provide the meal. The manager was only concerned about the bottom line instead of customer satisfaction.
Something in my food smells like poop and look what I found. I just threw up!! This is crazy!
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical is a popular dining destination known for its well-cooked chicken and carne dishes. Vegetarian options such as black beans, rice, sweet plantain, tostones, and avocado are also available. The service stands out with friendly staff like Tee, who provide excellent customer care, whether in the drive-thru or during catering orders. Many customers appreciate the traditional food that reminds them of their country, especially the tropical chicken and delicious beans. The restaurant is often busy but remains open late, making it a reliable place to enjoy hearty meals or grab takeout. The staff are well-trained and greet customers with smiles and good manners, creating a welcoming atmosphere. Some customers have expressed nostalgia for the earlier days of Pollo Tropical, when food quality and portions were more consistent and highly regarded. Despite recent changes, the restaurant continues to be a favorite for many, especially those seeking comfort food or a taste of home.