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Customers` Favorites
Customers` Favorites
“outstanding. Coffee is good. They got the beans.“
Customers` Favorites
“We love the coffee flights here! we have anaphylactic peanut and treenut allergies and they're GREAT about checking things and making substitutions where needed. We recommend them to all our allergy friends.“
Customers` Favorites
“The best doughnuts I’ve ever had!! The owner, Aaron is a really cool guy also!! Located in beautiful downtown Pensacola! I highly recommend!!“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️I’m a full‑blown coffee snob, and Bam Coffee has the best coffee in town — no contest. Their customer service is just as impressive. I can disappear for a few days because of work or travel, and the moment I pull into that line, they already know exactly what I want. That kind of consistency and genuine care is rare. 100% recommend!🥰“
Customers` Favorites
“Fantastic coffee, great service, chill environment. I highly recommend! They have something for all taste buds!“
Customers` Favorites
“As a local coffee shop owner visiting from out of town on holiday, I loved this spot! Coffee was yummy — I ordered the Hey Sis and the classic Vanilla Latte! Customer service was 10/10 and the shop was trendy, clean and very welcoming ✨“
Customers` Favorites
“I came in today after my tattoo appointment and had the best iced biscoff coffee ever, I'll definitely be back!“
“Love there iced coffee, and there hot coffee is good as far as flavor but the past couple times I got regular coffee from there it wasn't even remotely hot couldn't even consider warm, which was disappointing especially. When it's cold outside and u don't know which is colder ur coffee or outside, but still think there great place“
Customers` Favorites
“Fantastic customer service paired with great homestyle comfort food. So, so good! We always try to find local establishments when on vacation and saw this place has been open for 80 years. After visiting, I know why they've been open this long. We'll make it a point to stop in again as it's been our most favorite meal of the trip!“
“I used to be a fan of Scooter’s Coffee, but their drinks tend to be too sweet for my preference. I’m not a fan of overly sweet coffee, and the way their drinks are made just didn’t work for me.
When this location opened near my home, it felt like the perfect fit. I used to visit every other day until I started making coffee at home more consistently. Now I only stop by occasionally.
I’ve actually found a lot of value in making my coffee at home. In December 2025 alone, I saved about $200 by making coffee Monday through Friday. It really put things into perspective.
Overall, this location stands out to me as one of the better chain coffee options in Pensacola. In my opinion, it ranks above other chains, with Starbucks next, followed by Scooter’s, then Dunkin, and lastly Dutch Bros.“
Customers` Favorites
“This is the best gelato I’ve had outside of Rome. I would fly back to Pensacola for this gelato. It’s that good.“
Customers` Favorites
“Awesome staff and the drinks/food are my favorite in town. Highly recommend swinging by and checking it out.“
Customers` Favorites
“Great place to grab a bite with friends or get some homework done. I have always had a good experience here. The only thing I wish they had were more outlets. There are very few available, so you need to make sure your devices are fully charged; otherwise, you may end up waiting for someone to leave, which can take a while. Aside from that, it is a comfortable and welcoming spot.“
Customers` Favorites
“It’s literally my favorite restaurant. 💗“
Customers` Favorites
“I literally go here every morning for an iced caramel macchiato and a bacon egg and cheese croissant, the people who work the window are always so nice I love them all! The coffee is the best in town in my opinion, I hate chain coffee places like Starbucks and Dunkin because their coffee tastes terrible, Drowsy Poet has fresh coffee, fresh food, good vibes, I mean what else can you ask for? 100000/10 hands down!!! 💚🤍“
Customers` Favorites
“Tried PJ’s for the first time this afternoon. Ordered a Banana Fosters. It was so delicious! Even better was the young lady at the window and her customer service!!! Definitely will be back!!“
Customers` Favorites
“The best spot for breakfast and lunch, coffee, specialty olive oil and vinegar, gifts, and more! We love our neighbor!“
Customers` Favorites
“I love the sugar free options and their tastes. I’m a fan. My only complaint about this particular location (it’s actually the only location I’ve visited) is about the lack of lighting around the building. I work nights so it’s dark out when I stop by. The only light around the back of the building is where you place your order. It is scary dark If your sales aren’t what you expected adding some lighting might not only make the place more noticeable but more inviting as well.“
Customers` Favorites
“If you need something COOL and REFRESHING... go to City Bowl South! Everything they serve is absolutely amazing!“
Customers` Favorites
“Amazing latte! Service kind.“
“The employees are extremely pleasant ad actually act like thy like there job ad tak pride in it. I cant say enough good about this place and the employees. I so wish I could remember everyone's names that stand out every time I visit which is now 3 to 4 time a week. The male with the curly dark hair that helps me often is amazing“
Customers` Favorites
“the best apple fritter I have ever had....glad I found this place👍“
Brunch • $
Customers` Favorites
“Nice little upscale cafe. Food and coffee are freshly prepared and service is good.“
Customers` Favorites
“outstanding. Coffee is good. They got the beans.“
“What a furtastic place! My friend and I went just to spend time with the kitties and really enjoyed ourselves!“
“I live near this location and this is my favorite by far. The staff are always friendly and have great customer service. I once placed a mobile order and was not able to pick it up. I spoke with the manager Kaite the next day and told her what happened. She was more than willing to assist me and remake my order. I give Kaite five stars for great customer service!“
Customers` Favorites
“These guys are amazing they are the most happy of anyone I've ever seen at 530am and any time of day after that just awesome! I can't say enough good about them. These guys really set the bar for customer service I hope they get honored for this some how! Thank you bayou by the mall you rock! I wish we could all rock customer service in pensacola like these guys our town might could go back to the wonderful place it was like when I was a kid!!!!!!
Parking: If the parking lot is full just park across the street or on the side u will be treated amazing it's worth it u could even park on either side next door or get them a great parking lot they deserve it By far the best customer service I've ever seen and it's consitant u could come ever day for a week always great customer service“
Customers` Favorites
“literally the nicest staff ever! they always make my day! The drinks are consistent, no matter the barista or the day! love them so much!“
“Great customer service! Olivia went above and beyond to make a Christmas gift possible. Thank you!!“
Customers` Favorites
“First time here! Amazing food, great quality, large portions and super friendly service. Definitely recommend! Can't wait till our next visit.“
Customers` Favorites
“From out of town! Very friendly and fast getting your order actually right too!💛will be coming back to this one when we come back! Love love!“
Recommended
Customers` Favorites
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“Not sure why everyone in the reviews hates this place but the coffee and donuts were good!“