Hardee's in Pensacola

“Please give Shina a raise and promotion!! Her customer service was hands down the best in the business!! I only do reviews if the place was horrible or if it was out of this world. I have to say Shina made me feel like I was the only customer in the restaurant! I’m not going to lie when I first pulled up I was skeptical. Not being from the area, I did at FIRST “judged a book by its cover”! However, when I first walked in I was met by a friendly smile and greeted by Shina! As we were ordering, she made suggestions that I had NEVER heard and I’ve been a Hardee’s customer for over 30 years. She personally brought or food to our table and it was all fresh and correct. The food tasted amazing! The only complaint I could say which is out of the staff’s fault, is the men’s bathroom door was super hard to open and could use some repairs. Outside of that, I’d definitely eat there again! Management, Owners, GM, if you are reading this, Shina makes a big difference at this restaurant and NEEDS to be recognized for her attitude, poise, and professionalism at this restaurant! **Please note I’m on vacation and don’t know this person at all!! I PERSONALLY asked her what her name was so I could leave a review. She is definitely someone I would want to oversee my company!***“

“Lady at who took my order at drive threw was very nice .guy who took my payment was very nice too this was my first time coming here and the breakfast was very good and worth the money over all the food was hot and fresh thank u guys for working hard to put a smile on citizens faces 🙂“

“One of the best fast food places in the area. Staff is always friendly from top to bottom. Food is fast and correct. Been here quite a few times over the last couple months and they are top notch. I don't leave a lot of reviews, but they deserve a good one👍“

“My Pops and I came for breakfast today after he had said you get BEST Biscuits at Hardees the night before. Our visit started with a smile from this young man who also completed my Special Request order which landed Perfect! We met the Biscuit maker who shared the process adding to our good experience. This whole staff treats my Pops like family any time he comes, THANK YOU! Having clean calming dining room is an added bonus.“

“I just want to give a shout out to Kristen I believe she's the manager at this location. She's absolutely amazing! Very sweat and attentive to her customers needs. Everytime I've been in here she's always on top of her job. If your order is wrong unlike many places where you get an aggravated employee that makes you completely uncomfortable to approach or deal with to fix your order, Kristen is pleasant to deal with and goes that extra mile to making sure your order is correct and greeting you with a smile. There's nothing better than waking up at breakfast and getting impeccable service from someone in a good mood with a smile on their face. How you start your morning to me sets your whole days mood. Thank you Kristin for being so awesome and kind and doing such a good job at what you do! YOU ROCK!!!! ⭐⭐⭐⭐⭐ Quality Service!!! 🥰💗
This location is clean and food is fresh, hot and delicious. Hardee's biscuits are the best biscuits around!
This is an edit update so for the last 2 days Kristen hasn't been here. I've came for breakfast and wanted to use my rewards since I'm a loyal Hardee's breakfast eater on a daily basis. The QR scanner is broken they're telling me and yet 1 guy whenever here has no problem manually putting in my rewards but since he isn't here I'm being told I can't use my rewards smh this is ridiculous that nobody is trained or knows how to take care of rewards that we've spent money and loyally came here and earned to use. This is not ok and very upsetting to me for something to be advertised that we can use and yet you can't 😤 If Kristen was here this definitely wouldn't be this way.“