“Kyla is the most amazing barista ever. That was the BEST coffee i’ve ever had. Her customer service was excellent, she made our drinks fast, and sent us on our way with a smile. Kyla is the best!! If you ever need a pick me up coffee and smile, go see her <3“
“I just want to say Starbucks is doing well also they treat people well and Starbucks is my favorite place to be I'm just going to stay away from the other shopping center I'm not going there anymore not even near Target people are just there are absolutely rude and I want to say to Starbucks workers are very special to me they always make me feel welcome that's why I like to hang out here the most because the people is Starbucks is just very special people that want to socialize with and they're always going to be blessed by God“
“I have been to this location a couple of times over the last few weeks and it has been constantly great.I have been impressed!My usual Starbucks is the Rave Location which also is great, however, these visits to this location on 9 Mile was a conveince of time.I have not been disappointed!I will be back!“
“The only complaints I have is that I couldn't order ahead and for some dumb reason they make you ASK for a sleeve for your hot drinks now. This will come back to bite them I'm afraid. As far as not being able to order ahead.. usually, I can, but for some reason, not today. Otherwise, everything was great. The Barista was sweet as always.“
“It's difficult for Starbucjs to go wrong in my book so my review is always biased! I've been in all the Starbucks locations in Escambia County and I like them all. The biggest issue most of them face is a tiny parking lot but I don't hold that against them.“
“The staff was friendly and knowledgeable and exceeded or expectations tonight. (Judging off of the previous reviews) We came in with special orders, drinks we found on social media that we wanted to try, and the staff was happy to accommodate. They made our drinks perfectly and quickly. This was our first time at this location (in the Target store) but we will definitely be back.“
“Jordan is absolutely amazing! She is such a good barista! I asked her to surprise me with my drink order and it was legitimately the tastiest Starbucks drink I’ve EVER had! She made me a blonde roast almond milk latte with vanilla syrup and cinnamon. It sounds simple but it tasted JUST like Cinnamon Toast Crunch! She’s hilarious and friendly and this location is better simply because of her presence!“
“I once had the staff recommend a different way of doing my normal coffee and wow! What a difference staff knowledge can be! Been doing it this way ever since. It’s a little pricey with the add ons but let’s be honest it’s a business! And it makes me excited for one who provides such training to their employees for growth of the brand. Love the sitting area outside, great location for it and the pick up bar makes it easy.
My kids get 2 cake pops when I get my coffee (mom guilt) lol
They love each kind.“
“These guys are amazing they are the most happy of anyone I've ever seen at 530am and any time of day after that just awesome! I can't say enough good about them. These guys really set the bar for customer service I hope they get honored for this some how! Thank you bayou by the mall you rock! I wish we could all rock customer service in pensacola like these guys our town might could go back to the wonderful place it was like when I was a kid!!!!!!
Parking: If the parking lot is full just park across the street or on the side u will be treated amazing it's worth it u could even park on either side next door or get them a great parking lot they deserve it By far the best customer service I've ever seen and it's consitant u could come ever day for a week always great customer service“