Ben & Jerry’s
$$ • Ice Cream, Custom Cakes
Hours:
295 Pine Lake Drive Suite No. C101, Ponte Vedra Beach
(904) 441-1240
About Ben & Jerry's
Customers' Favorites
Ben & Jerry's Reviews
Great experiences, yummy flavors and great staff!
Update: I received a heartfelt call from the owner. She was super sweet, could not apologize enough and has addressed the issue with her team. While it doesn’t change what happened, this single phone call made a difference. Don’t write off this location as the issue seems to have been with a manager and the issue has allegedly been addressed.
I ordered a birthday cake for my wife on 11/19. I received a confirmation email, my card was charged and I was to pick up...read full review
Only ice cream my child would eat and to top it off the staff are amaaaazzzing!!! They always make my child’s day everytime we visit! Yes ice cream is ice cream but what makes Ben and Jerry’s “expensive” ice cream top the bar are the people who runs it, the staff. They are the kindest and friendliest people!!!💙💙💙💙
Menu
Hours
| Monday | 2 - 9PM |
| Tuesday | 2 - 9PM |
| Wednesday | 2 - 9PM |
| Thursday | 2 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 12 - 10PM |
| Sunday | 12 - 9PM |
Ben & Jerry’s is a popular ice cream shop known for its delicious homemade flavors. The shop has been praised for its cleanliness, cute and well-organized environment, and welcoming atmosphere that brings back childhood memories. Many customers love the variety of flavors and the friendly, patient service provided by staff members and servers, who often offer samples and are quick to assist. One customer enjoyed a half baked milk shake, describing it as delicious. Despite some issues with management, such as a mix-up with a birthday cake order and concerns about customer service from the higher-ups, the staff on the ground tries their best to help customers. The owner has addressed problems after heartfelt calls, showing that efforts are being made to improve. Customers appreciate the use of real cream in the ice cream and the wide range of unique and classic flavors available. While there have been complaints about pricing and occasional equipment issues, many still find Ben & Jerry’s to be a fun and friendly place that offers fantastic ice cream options, making it a favorite spot for many visitors.