“I went to the counter after receiving my food and politely asked for some ranch. The employee handed me only one, so I kindly asked if I could have a little more. Both employees rolled their eyes and gave me an attitude, which was disappointing and unprofessional.
It shouldn’t feel uncomfortable to ask for a simple condiment, especially when it’s part of their job to provide good customer service. The experience made me not even want to go back up and ask for anything else.
However, the manager was such a sweetheart and truly understood where I was coming from. She handled the situation with kindness and professionalism, which I really appreciated. It’s nice to know there are still people in customer service who genuinely care about their customers.“
“The manager and team of this store is AMAZING. I ordered through the app for breakfast although their breakfast hours were over the app allowed it. This manager and team went out of their way to ensure I received what I ordered by cooking everything fresh. It truly made my sisters and my day on our day trip traveling out of town. Hands down best Burger King in town, not only for the fresh food but for outstanding customer service.“
“I normally do the drive through but when I do go in it’s super clean and the crew members are nicer than most of the managers but aomw of the managers are nice too. For the most part they do a great job and they don’t mess up the order.“
“This is the Burger King location in Port St. Lucie that I consistently choose. During my most recent visit, Derek was managing both drive-through windows and handled everything efficiently and professionally. His hard work and dedication did not go unnoticed.
Every employee I have encountered at this location has been friendly, courteous, and helpful. Thank you for consistently providing such a positive experience.“
“I went to this burger king after just moving into Port St. Lucie. My mother and I stopped for a meal, and a guy name Christian was very friendly and happy! I usually don’t put reviews in, but its been a long time since good customer service such as himself been around. Thank you Christian, for putting a smile onto our faces, YOU RULE!“
“We visit this Burger King regularly, at least twice a week, and we wanted to recognize Ms Dee for her outstanding customer service. She is always cheerful, welcoming, and genuinely kind. What really stands out is that if they’re out of an item, she’ll actually remember us the next time we come in and let us know it’s available again. That level of thoughtfulness is so rare and makes us feel like valued customers. Employees like her are a big reason we keep coming back. The order is always correct, warm and tastes great. Thank you for always making our visits such a positive experience!“