“I ordered online ONLY because I had a 50% off coupon but when I placed the order it didn’t apply the coupon. When I chatted with online customer support they were no help but then when I called the store and spoke to either the manager or a team member (not sure who) they gave me a solution and I was able to cancel my original order and replace my order with the coupon. Being in the restaurant management business I can say this was great customer service. Thanks again!“
“I like Papa John’s pizza as far as my late night choice they are probably the number one quality when it comes to a chain pizza place. I have a regular pizzeria that’s in the neighborhood but it closes early so if I have cravings or pizza after those hours I always call Papa John’s and they are there fresh on time and the order is usually always correct.
Vegetarian options: As far as vegetarian options, all you have to do is ask for a veggie pie with without cheese, or any other special, and they will accommodate your needs
Dietary restrictions: When placing your order, make sure you let the person who is taking order what your restrictions are and yes, they will accommodate your needs
Parking: As long as you were not in the prime hour of traffic, and everybody’s trying to do everything at the same time like getting dinner, then you shouldn’t have a problem
Kid-friendliness: As far as a family, friendly environment is about as good as you can get
Wheelchair accessibility: They are very kind that all the papa John’s establishments and if you need any help, they will always give you a hand or accommodate you anyway, they can“