Customers` Favorites
Customers` Favorites
“The Red Bull infusions have me obsessed! So many flavor combos. It's hard to pick a favorite. If cold brew is your thing, they have the best in town.“
“Friendly owners & staff. Tasty treats. Lots of fun little events.“
Customers` Favorites
“I stopped in on Friday to buy some sweets for a co worker's birthday and was greeted by Emi. Her smile was warm and her personality was even better. I don't drink coffee often but since I am moving to Apollo Beach today I decided to stop by today for a coffee and Emi was at the counter again and I can testify that Friday wasn't a fluke. She is exactly what any business owner to want at the front line. So many businesses are struggling to find good employees and it's obvious when I walk into a store and get the employee doesn't want to be there and you are inconveniencing them by asking for help. Not only does Emi deserve recognition but she deserves a raise also!!“
Customers` Favorites
“Stopped being a regular at this particular location for last 6-8 months after being treated like a burden with overnight shift. I usually went in around 2am or so. Seemed like the workers were so upset that they had to be there. There was a girl working most nights and she was always saying “wait a minute” or “I’ll be with you soon” and the like. There was never anyone in drive thru so I’m not sure why the wait was always needed. I know they do UberEats and DoorDash but shouldn’t your customers that are presently there have precedent if no one’s there waiting for the orders (if that’s the case)?
However I was in a hurry last week and happened to give them another chance (plus I really needed coffee). I hear a man’s voice come onto the intercom and that was step one of relief. Very pleasant. Very attentive. He said he was making a pot of coffee so it would be fresh and hot for me. So we chatted for a minute while it was brewing. Learned he’s a newer employee so I described my reasoning for not wanting to bring my business into this particular location. He apologized for my bad experience (even though he had nothing to do with it) and promised me as long as he was working my experience wouldn’t be anything less than excellent. So I got my coffee and went about my day.
I’ve gone back 4 times since last week and lucky me he was working every night I went. And he was beyond stellar. Even convinced me to get some food a couple of the nights. Which to my surprise was hot and fresh as well.
So Dunkin’ may just have hired the right person to regain my business. I wish all restaurants had employees that were as good as him, especially late at night when everyone’s at their grumpiest normally. I’ll have to ask his name next time I stop in and update my review!
5 stars all around“
Customers` Favorites
“OK so I never leave reviews but I had to today. My husband and I stopped in today for our coffee. We were greeted with the sweetest lady at the counter. I didn't catch her name unfortunately. She may have been the manager but the way we saw her take care of a local man who apparently was a daily customer was amazing. He was possibly on the spectrum and was sweetest guy. She knew him by name,and the way she spoke to him when others wouldn't have had the patience as he was trying to find the change for a coffee. He came up short so we just bought him the coffee. Her patience and the caring way she spoke to him. You just don't ever see that anymore. She's a special person. And the store and bathroom were the cleanest dunkins I've ever been in. This is the store I will always go to. All of this is a sign of great management 👏“
Customers` Favorites
“{{restaurant.reviews}}“
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“Awesome little donut shop with tons of options to choose from. The lady behind the counter was really nice and the place is nice and small so it definitely was a choice this morning. Glad I stopped and got two dozen donuts for 15 apiece, which wasn’t bad.“