Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
1001 WP Ball Blvd, Sanford
(407) 322-3977
About Pollo Tropical
Customers' Favorites
Grilled Chicken Quesadilla Wrap Combo
Tropical Chop Grilled Chicken Bowl
Pulled Pork Black Beans Rice
Tropichop for 10 People
Whole Chicken Platter
Original Family Meal
Quarter Chicken
Crispy Chicken
Key Lime Pie
Mac & Cheese
Pollo Tropical Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
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Pollo Tropical in Sanford offers delicious grilled chicken with rice and beans, giving a tropical feel. Despite some changes after the pandemic, the food remains great. The affordable Leg n thigh meal with yellow rice, black beans, and Hawaiian roll is a favorite, along with the stuffed yuca bites. The atmosphere and attentive staff add to the dining experience, though some reviews mention that staff can be somewhat confrontational and lacking clear customer service skills. Customers also noted that all items, including utensils and drinks, are behind the counter, requiring interaction with staff who may seem annoyed. The sauce and drink setup has changed, but the flavorful food and quick service continue to attract diners. The location is convenient for families, with plenty of nearby shopping stores, making it a good place to take a break and enjoy a meal together. However, bathrooms have been described as pretty messy, and some customers wish for improvements in service and cleanliness. Despite these issues, many still enjoy the food and the tropical atmosphere.