Wendy's

Name: Wendy's
Address: 4201 13th St, St. Cloud, Florida, 34769, US
Telephone: (407) 892-6970
Price range: $
Rating: 3.3

$ • Fast Food, Burgers

Hours:
4201 13th St, St Cloud
(407) 892-6970

Menu Order Online

About Wendy's

Wendy's is a popular fast-food restaurant that offers a decent dining experience. The restaurant features a clean and organized environment, with well-maintained tables, kitchen, and restrooms. Customers praise the burgers for their fresh ingredients and tasty flavors, while the cheese fries could use a bit more cheese. The background music is not too loud, creating a comfortable atmosphere. The restaurant is easily accessible, with ample parking and wheelchair-friendly features like ramps and rails in the restrooms.

The staff's performance can be inconsistent. Some employees, like the friendly young lady at the drive-thru, are praised for their kindness and efficiency. Others, however, have been reported as rude or inattentive, especially during busy hours, and sometimes get orders wrong. One manager was specifically appreciated for her friendly attitude and for ensuring the food was fresh, making a positive impression on a customer who traveled a long way just to enjoy biscuits and gravy.

Customers also note that ordering customization can be challenging. The AI drive-thru often cannot understand special requests, and the kiosk inside does not always offer the specific options needed. Fortunately, helpful staff like Lynda are patient and always willing to assist. Overall, Wendy's provides good food and a friendly environment, despite some inconsistencies in service.