Rock N' Raw (in Seminole Hard Rock Tampa)

Let me just start with this …. MICHELLE from Key West was absolutely the best server I’ve had. So fun and efficient, suggesting the best sauce combination I’ve ever tried. ALSO The food here is out of this world. Definitely try the bao buns ! I have never had anything here that I didn’t enjoy. Skip the long line at the noodle place downstairs and check out this hidden gem up the escalator behind Counsel Oak!

Atmosphere: 5

Food: 5

Service: 5

Happy New Year!

Rock N Raw Sushi 🍣

This place is Epic! Food is served in Minutes. Their Fish used is imported fresh from Japan. This is the Real Way of Making Sushi. Ask for Thomas. AKA "Take Care of You Thomas" He is one of the Managers and one of the most knowledgeable person I have ever meet in the Food &; Restaurant Business. Thomas will definitely take care of you. He is a delight to talk with. Tell him El Tigre's Taste Buds sent you!

#followtheflavor🔥

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Tuna, Green Inferno Roll, Crab Rangoon, Hard Rock Green Dragon Roll, Sashimi Platter

DIAMOND STANDARD OF SERVICE!

We arrived around 9pm on New Years eve. And of course every table was packed. We went ahead and put our names on the wait list after being assured that the list was moving quickly. Sure enough 15 min later we were called.

After being seated we waited about 10-15 more minutes for someone to take our drink order when JAS who had been behind the register asked if we were ok. She had a large cast on her leg as she had recently twisted her ankle. We told her no one had helped us yet and she told us that they were down to 2 servers because of call outs.
We were extremely surprised to hear the bad news but then she took our full food order. I asked if she was a waitress and she said No. She was just helping out. So we laughed and said thankyou as she limped away.

We waited about another 5 minutes and decided to try another restaurant that was off property. I went to the manager Thomas and asked him to cancel our order and he asked why. I told him that we understood that they were really busy and there were no hard feelings but we needed to get a bite before everything closed for the evening.

This is where it gets good. Thomas refused to let us leave. He knew we had planned to pay for our meal with our loyalty points which were about $45 worth and he refused to let our first experience at the Rock and Raw be negative. I reluctantly agreed and motioned for my wife to return to the restaurant as she was already at the bottom of the escalator.

By the time she got back to the table our drinks had arrived. 3-4 minutes later our first course arrived and about 5 min after that our main entrees arrived. On top of the food service being EXTREMELY FAST the food was amazing.

I was so stunned that I forgot to take photos of all the food. We had
Bao Buns (5 stars)
Combination Lo mein (4 stars)
Tempura shrimp (4 stars)
Sexy Girl Roll (5 stars)
Green Dragon Roll (5 stars)

The pricing on this menu is very fair. We expected it to be expensive because its on casino property but the combination 3 bao buns were only $12 and the Rolls were about $17 each. So not too bad. I have to say that I really lost it when we asked for the check and Jas who wasnt our waitress but had been checking in on us said that we werent allowed to see the bill. Thomas had comped the meal and told her to remind us to get dessert before we left.

Ive been in a lot of restaurants and I have to say that ive never gotten service like this anywhere. Even though they were short staffed the General manager and the Food and beverage manager were out there waiting on tables and making sure the guests were happy. And most cashiers with a twisted ankle would have stayed behind the register instead of going above and beyond to make sure that we were taken care of.

If the hard rock doesnt give out Medals for this kind of service they should. Or at least a nice raise or a couple of free nights at the hotel at the least. The staff at the Rock and Raw is amazing and they have earned a patron for life.

Thank you THOMAS and JAS for giving us an excellent New Years Eve story to tell our friends and an amazing dining experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pork Belly, Hard Rock Green Dragon Roll

Service was so slow. We waited almost an hour for a table and 45 minutes for food (including 20 mins from sitting down waiting for our waitress to even take our drink order). The sushi is good but still overpriced. Bao buns were lacking filling and overpriced for the amount of food you get. Entrees were okay but nothing special. The table split was weird so I couldn’t even hear my party and the music was blaring.

Atmosphere: 3

Food: 3

Service: 1

Probably the noodle soup and sushi ever but very expensive, great service 👌🏼

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Special Noodle Soup, Edamame

Service is slow 🐌. Food was good tho. Maybe a staff retraining session could fix.

Atmosphere: 4

Food: 4

Service: 2

Tomas the manager was not nice to us, he didn’t try to help. He gave us unpleasant service as his customers.

Atmosphere: 1

Food: 1

Service: 1

I don’t know if I was just starving or it was just that good. Nice and quiet. Had great service.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Edamame

"Definitely Not A Nashville Party".

Atmosphere: 5

Food: 5

Service: 5

Fun atmosphere. Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sashimi Platter

Out of all the restaurants in this Casino, this spot is pretty awesome for casual dining experience. There isn't a long line and their sushi selection is very impressive. We ate here 3 times and all 3 visits last week didn't disappoint.

Atmosphere: 4

Food: 5

Service: 5

Love love love this place, I wish I can remember the names of the staff that made the experience exceptional. Our waitress saw that I was downing there tea like nobody's business my cup never ran dry that baby brought me two cups at a time, we really didn't know what we wanted it was our first time visiting this place so our waitress took her time explained everything and encouraged us to ask questions. Even the manager was really cool,the host came by and asked how was everything and recommended stuff we should try. I mean it has been a VERY long that I was around people from different walks of life that made me and my family fill so welcome. Even the other guest was wonderful. I can't wait to go back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Rangoon, Bao Buns, Spring Roll, Chicken Teriyaki

OMG!!! Eat here weekly. Love this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Tuna, Korean Beef, Crab Rangoon, Edamame, Bao Buns, General TSO Chicken, Hard Rock Green Dragon Roll, Spring Roll, Chicken Teriyaki, Shrimp Tempura

Tony was an awesome guy he gave an energy that is hard to find these days

Atmosphere: 5

Food: 5

Service: 5

I’ve eaten here a few times, but mainly got take out. The photo I posted below is the only time I’ve dined in, but it was a lovely experience.
Contrary to the name, the sushi menu is limited. Regardless, I’ve tried every roll and it’s delicious. I suggest the bayshore boulevard & kamikaze roll. ☺️
Wait time is slim, ambience is great, and I love the location of this restaurant (it’s tucked in a corner on the second floor of Hardrock)

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Kamikaze Roll