Subway in The Villages

“Huge! Shoutout to Jacob, walked in and was greeted with a warm welcome by Jacob, he has incredible customer service. And really cares for the guest, and yep I’ll say it, this man deserves a big raise. Thanks for the kindness Jacob and will definitely be back soon🫡“

“This Stand-Alone Subway was empty as I don't know if people notice it. The Girl who served us did a Great job with our Subs (only a little more cheese please - only got 2 slices as other Subways put 3 on their Subs.). People should know about THIS Subway as it is Heads above the rest !“

“I had them cater for a group of 60 during Covid. They made up 60 box lunches and Shannon went above and beyond by marking on the outside of the boxes what type of bread and cheese were on each sandwich. Well definitely use them again. Kudos to Shannon and your team!!“

“Wrong order.
Asked for wheat bread and provolone toasted. Got white bread, American, not toasted. Onions and sauce on half sandwich and missing another sauce.
Had another sandwich made in person. Asked for white bread, got wheat, only 1 slice of pepperoni.

Not what we ordered at all.
This location always messes up orders.

UPDATE: Talked to district manager on 6/19, she fully refunded the order and was very nice and apologetic.
They have new workers that have just started out and in process of training.“

“I ordered on mobile today. The food was ready about when expected. I was the only customer in the store. My sandwich was delicious and prepared as I ordered. The one employee in the store was unfriendly and seemed unhappy to be there. Did not welcome me and did not thank me. I tried to be nice and perk him up, but no luck.“