Starbucks

Excellent atmosphere and great experience

Atmosphere: 5

Food: 5

Service: 5

Love this location
Friendly staff, will bring your coffee ☕ right to your table!

Atmosphere: 5

Food: 5

Service: 5

Thanks for making this a really great, kid-friendly place for us in the morning, Maureen!!

Atmosphere: 5

Food: 5

Service: 5

I guess they’re cutting back. This is ridiculous. I would expect the drink not to look like someone has already taken a few sips and come on with the whip cream.

Needed my morning pick me up and WOW Starbucks you did not disappoint. Don’t talk to me until I’ve had my morning joe unless you are one of the Starbucks employees at this location!

Atmosphere: 4

Food: 5

Service: 5

So I just want to give a shout out to the staff at starbucks in Hamlin who always gives excellent customer service and is very patient, even when I almost always have 1-2 customized orders and more than often have to ask for a minute to confirm the order. I love the iced chai latte with brown sugar foam and one of my daughters loves hers with cinnamon dolce syrup, caramel and extra foam. Regardless of how many customizations we have, the customer service is always excellent. One of the employees also recommended an iced white mocha and hazelnut latte that was also quite delicious. The pumpkin bread and some of the sandwiches are also favorites of ours. I would say that although we have ordered similar things at another location, it just wasn't the same, so we have learnt to stick with our friends in Hamlin. Keep up the excellent work guys!

Atmosphere: 5

Food: 4

Service: 5

I am a long-time customer and recently had an extremely concerning and dangerous experience. I placed a mobile order for a chai tea latte with oat milk. When I picked it up, it looked different than usual and I confirmed with the employee that it was correct. After taking a sip in my car, I immediately realized I was made the wrong drink - one that contained coffee and almond milk.
I have a severe nut allergy, and this mistake could have been life-threatening. I had to take Benadryl and prepare my EpiPen.
When I went back into the store to explain the severity of the error, the employee dismissed my concerns and asked, “What do you want me to do?” Their lack of urgency and understanding was shocking. It was clear there was no training on how to handle a serious allergy situation.
I later learned from Starbucks customer service that employees are supposed to provide first aid in this type of situation. While a report was supposedly filed, nothing proactive is being done about the incident. I was only offered a $25 gift card.
This experience has completely shaken my trust. The combination of a dangerous mistake and an employee's disregard for a customer's life-threatening allergy is unacceptable. I will not be returning to Starbucks.

Atmosphere: 1

Food: 1

Service: 1

Amazing place!!

Atmosphere: 5

Food: 5

Service: 5

always kind!!

Atmosphere: 5

Food: 5

Service: 5

Nice Starbucks! Huge!

Atmosphere: 5

Food: 5

Service: 5

Service is amazing. Food is really good. These guys move the line fast. They make drink suggestions, and will let you know what the updates are . The team makes great recommendations as well

Atmosphere: 5

Food: 5

Service: 5

Very large, clean, organized, and quick. This is a busy location but you don't have to wait too long for your order. Large interior and drive thru. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

I had such a great experience at this Starbucks thanks to the amazing barista, Faith! She was so kind and patient while taking my order, and truly went above and beyond to make sure everything was just right. It’s those little moments of genuine care that really make a difference.

Baristas like Faith are the reason I keep coming back—she helped brighten my day with her friendly attitude and attention to detail. The drink was perfect, and the service made it even better. Big shoutout to Faith for being a star!

Atmosphere: 5

Food: 5

Service: 5

Another wonderful Starbucks coffee shop ☕

It's Starbucks what not to like. Mike was very helpful in describing one particular drink. That's was delicious.

Atmosphere: 5

Food: 5

Service: 5