The absolute worst. Order taker was really slow but seemed quite mellow and happy (hint hint). The man attempting to assemble orders was completely lost but very very happy. Very broken English asking customers randomly if this was their order. One person in back completely confused. 40 minute wait after me repeating my order. They weren't using order number on receipt at all. Couldn't read English I assume. Total guesswork. Calling out orders to nobody since people were literally walking away leaving meal to catch flights. I'm normally very patient especially at airport fast food place but it wasn't that crowded. Maybe 8-10 of us cracking jokes about the non English speaking workers. Sending walkups to Fridays as it was much faster. Food was greasy, slopped together when I finally told someone just give me anything. I got a #1 I think. Couple bites. Into trash it went. This place is in term E. International flights are many. Imagine the first impression of U.S. from foreign visitors. What an embarrassment.
CD M
The person at the front was not able to take the order. I had to keep going up to fix the order. Food was middling, but they were out of roast beef.
Atmosphere: 3
Food: 3
Service: 1
Heidi Price
Super slow service and the counter was a mess. The food was ok at best. I live Arby's but this one is a definate miss.
Atmosphere: 2
Food: 3
Service: 1
Cindy Saban
So sad Roast beef sliced too thick Order messed up with no way to fix it once you walk away to get to your flight No red ranch how hard is that? Now I don’t get to eat and have a 5 hour flight The staff is unfriendly Poor management Do better
Atmosphere: 1
Food: 1
Service: 1
Diana Martin
We had the pleasure of being served by the nicest person in the Atlanta airport, Aicha. She was friendly, smiled, made me laugh and gave us 10+ service. The food was hot and delicious. The prices are crazy expensive. I remember when roast beef’s were 5 for $5. Now you can’t get one for $5
Atmosphere: 5
Food: 5
Service: 5
ricardo servino
Really bad experience with this Arby's. People working there not paying attention to customer since they are chatting between them back and forth. May be thats why they did a messy sandwich or maybe not because I see now that a lot of people is complaining about this place. I order a beef and cheddar sandwich but what they gave me.... I have no clue. Since is a nasty looking messy of something, I can't call that beef. Nasty nasty looking food.
Atmosphere: 1
Food: 1
Service: 1
Kimyia Brown
Food was served with an insect.
Food: 1
George Khouri
The lady at the front is super rude. Horrible service!
Atmosphere: 2
Food: 3
Service: 1
Michelle's List
Prices for food were decent but how can you justify $3.99 for bottled water, same price as soda's? Being at the airport ripping off flyers is pathetic but for some reason it seems to be acceptable. Shame on you. BTW your pizza neighbors to the right didn't rip people off.
Atmosphere: 4
Food: 5
Service: 4
sheryl sevcik
Service is terrible. 2 people working at anytime. Terribly understaffed
I originally ordered my food at 8:11. I waited in line 15 minutes and specifically asked what was on the smokehouse. The kitchen was backed up with no help. Got my food after 30 minutes to only discover mayo(which she didn’t mention) on both sides of the bread - a ridiculous amount I must add. Too much to even wipe off. I had to take it back, they were nice about it but it took 15 more minutes. Glad I had a long layover- I got back to my party’s table and now the fries are cold and it’s 9pm!!! What the heck is really going on? I will just go to McDonalds next time. I have not had Arby’s in 20 plus years- it was a terrible experience then, I guess some things never change.
😒😒😒😒😒😒😒😒😒😒😒😒
Atmosphere: 4
Food: 1
Service: 1
Alasha Black
I ordered a double beef and cheddar and was given another sandwich. Unfortunately I didn’t discover this until I was on my flight. Very disappointed. The cashier also had an attitude problem with every single customer.
Atmosphere: 3
Food: 2
Service: 1
Stephen Wilson
No Arby’s Suace, no marinara for the mozzarella sticks, all told to you after you’ve ordered and paid. Then they take 20 mins to get the food out when it’s not busy. J on now this is an airport location so my expectations are low but wow, they still came in way under.
Atmosphere: 1
Food: 1
Service: 1
dipo coker
Rude ! Almost put me off ordering, but stuck in an airport.
The absolute worst. Order taker was really slow but seemed quite mellow and happy (hint hint). The man attempting to assemble orders was completely lost but very very happy. Very broken English asking customers randomly if this was their order. One person in back completely confused. 40 minute wait after me repeating my order. They weren't using order number on receipt at all. Couldn't read English I assume. Total guesswork. Calling out orders to nobody since people were literally walking away leaving meal to catch flights. I'm normally very patient especially at airport fast food place but it wasn't that crowded. Maybe 8-10 of us cracking jokes about the non English speaking workers. Sending walkups to Fridays as it was much faster. Food was greasy, slopped together when I finally told someone just give me anything. I got a #1 I think. Couple bites. Into trash it went. This place is in term E. International flights are many. Imagine the first impression of U.S. from foreign visitors. What an embarrassment.
The person at the front was not able to take the order. I had to keep going up to fix the order. Food was middling, but they were out of roast beef.
Atmosphere: 3
Food: 3
Service: 1
Super slow service and the counter was a mess. The food was ok at best. I live Arby's but this one is a definate miss.
Atmosphere: 2
Food: 3
Service: 1
So sad
Roast beef sliced too thick
Order messed up with no way to fix it once you walk away to get to your flight
No red ranch how hard is that?
Now I don’t get to eat and have a 5 hour flight
The staff is unfriendly
Poor management
Do better
Atmosphere: 1
Food: 1
Service: 1
We had the pleasure of being served by the nicest person in the Atlanta airport, Aicha. She was friendly, smiled, made me laugh and gave us 10+ service.
The food was hot and delicious. The prices are crazy expensive. I remember when roast beef’s were 5 for $5. Now you can’t get one for $5
Atmosphere: 5
Food: 5
Service: 5
Really bad experience with this Arby's. People working there not paying attention to customer since they are chatting between them back and forth. May be thats why they did a messy sandwich or maybe not because I see now that a lot of people is complaining about this place. I order a beef and cheddar sandwich but what they gave me.... I have no clue. Since is a nasty looking messy of something, I can't call that beef. Nasty nasty looking food.
Atmosphere: 1
Food: 1
Service: 1
Food was served with an insect.
Food: 1
The lady at the front is super rude. Horrible service!
Atmosphere: 2
Food: 3
Service: 1
Prices for food were decent but how can you justify $3.99 for bottled water, same price as soda's? Being at the airport ripping off flyers is pathetic but for some reason it seems to be acceptable. Shame on you. BTW your pizza neighbors to the right didn't rip people off.
Atmosphere: 4
Food: 5
Service: 4
Service is terrible. 2 people working at anytime. Terribly understaffed
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Stopped by here 2014 on dat route.
Atmosphere: 5
Food: 5
Service: 5
I originally ordered my food at 8:11. I waited in line 15 minutes and specifically asked what was on the smokehouse. The kitchen was backed up with no help. Got my food after 30 minutes to only discover mayo(which she didn’t mention) on both sides of the bread - a ridiculous amount I must add. Too much to even wipe off. I had to take it back, they were nice about it but it took 15 more minutes. Glad I had a long layover- I got back to my party’s table and now the fries are cold and it’s 9pm!!! What the heck is really going on? I will just go to McDonalds next time. I have not had Arby’s in 20 plus years- it was a terrible experience then, I guess some things never change.
😒😒😒😒😒😒😒😒😒😒😒😒
Atmosphere: 4
Food: 1
Service: 1
I ordered a double beef and cheddar and was given another sandwich. Unfortunately I didn’t discover this until I was on my flight. Very disappointed. The cashier also had an attitude problem with every single customer.
Atmosphere: 3
Food: 2
Service: 1
No Arby’s Suace, no marinara for the mozzarella sticks, all told to you after you’ve ordered and paid. Then they take 20 mins to get the food out when it’s not busy. J on now this is an airport location so my expectations are low but wow, they still came in way under.
Atmosphere: 1
Food: 1
Service: 1
Rude ! Almost put me off ordering, but stuck in an airport.
Atmosphere: 2
Food: 4
Service: 1
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