Benihana - Atlanta (Buckhead)
$$$ • Japanese, Sushi Bars, Teppanyaki
Hours:
2143 Peachtree Rd, Atlanta
(404) 355-8565
About Benihana
Customers' Favorites
Benihana Reviews
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Great service from Cooper. GM: Walee
I picked up over $200 of food for a work lunch with a coworker, and they gave the wrong order. I have been on hold for 1 1/2 hours. The manager is not this busy to not answer the phone. This is the worst place ever. So unorganized, they should have more than one manager on duty or authorize employees to give refunds if customers show proof. This is uncalled for. I am pissed off at the level of unprofessionalism and extreme lack of customer service. I did not get any of my food;...read full review
Placing a reservation means absolutely nothing; you're still going to have to wait nearly an hour before a table is ready.
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Benihana - Atlanta (Buckhead) offers a mix of experiences for its diners. Chef James stands out as an exceptional and entertaining chef, making special moments memorable, such as creating initials in rice for anniversaries. Many guests praised his skills and humor, expressing a desire to request him again for future visits. However, the restaurant has faced criticism regarding service and food quality. Some diners reported long waits for water and food, with complaints about the seating being too tight, making it uncomfortable. There were also issues with servers being rude and inattentive, which detracted from the overall experience. On a positive note, the food was described as delicious and fresh, particularly during special occasions like birthdays. Although some guests had a good experience with their chefs, the inconsistent service and overcrowding may lead others to seek different dining options in the future. Overall, while the culinary and entertainment aspects can be enjoyable, the service challenges could affect the likelihood of returning to this location.