Starbucks Coffee Company

$ • Coffee Shops

Hours:
3018 Washington Rd, Augusta
(706) 736-4811

About Starbucks

This Starbucks Coffee Company location has received a range of reviews, highlighting both positive experiences and areas for improvement. Many customers praise the friendly and kind staff, noting that the team is consistently welcoming and makes good drinks. Several mention that the coffee quality is great and that the staff’s efficiency and kindness create a pleasant atmosphere, even during busy times. One reviewer shared a heartfelt story about traveling with family and having a memorable, positive experience at this store, emphasizing the kindness of the employees.

However, some reviews also point out issues such as online orders sometimes not showing when items are sold out, which can lead to delays or having to switch orders. There have been occasional frustrations with customer service, especially at the drive-thru, where staff sometimes appear perplexed or unenthusiastic. One reviewer, who is also a barista, mentioned that the baristas sometimes act like customers are a nuisance and seem miserable, which detracts from the welcoming vibe.

Despite these minor issues, many customers consider this location to be one of the best they’ve visited. They appreciate the consistency in drink quality and the positive interactions with staff. Overall, this Starbucks is recognized for its friendly service, good drinks, and a warm environment that keeps customers coming back.

Customers' Favorites

Starbucks Reviews

3.6
280 ratings
Restaurantji Rating
5
48%
4
8%
3
5%
2
10%
1
29%
Food
4.0
Atmosphere
3.7
Service
3.7

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

I want to shoutout the 2 baristas that are working this morning. I want them to know they truly helped to kick my sister’s birthday off to an amazing start. Surprisingly enough she’d never been inside a Starbucks (she’s a drive thru kinda gal) and to have the amazing service she had this morning really kicked her birthday/Thanksgiving off to a amazing start. It’s the staff at this location that keeps me coming back time and time again. THANK YOUUUUU!

been stopping there almost 20 years going between sc and ga

Went to get my cheerleaders coffee and due to medical reasons myself and my daughter are unable to cover our faces. We were discriminated against and was called out in front of the store for not covering our face. VA state mandate says IF TOLERATED TO COVER YOUR FACE. I will spend my money else where. I do NOT RECOMMEND THIS STORE

Read All Reviews(280)

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Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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