Dunkin'
$ • Coffee Shops, Donuts
Hours:
2630 Old Winder Hwy, Braselton
(678) 960-4056
About Dunkin' Donuts
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Dunkin' Donuts Reviews
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I went through the drive through this morning I ordered bacon snakin bacon with extra season out of my items something told me to check them there was hardly any in there or barely any of the season on them that they are supposed to be known for n I told the girl at the window and asked for maybe some more n the side when I handed them back I said they were cold ice cold when she handed them back they were still cold but with more season so she only addressed on of the 2🙄....read full review
terrible customer service. Shawn and the manager did NOT take care of us. Shawn pretty much told him there was nothing he could do for us. I want a manager to call me. you over charged me and there is nothing you can do for me? really.. I bet DQ around the corner wouldn't tell us that.
terrible customer service. Shawn and the manager did NOT take care of us. Shawn pretty much told him there was nothing he could do for us. I want a manager to call me. you over charged me and there is nothing you can do for me? really.. I bet DQ around the corner wouldn't tell us that.
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 7AM - 3PM |
| Thursday | 7AM - 3PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 6AM - 10PM |
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Dunkin' offers a mixed experience based on recent visits. The coffee and donuts were good, and many customers enjoyed the coffee and ice cream from Baskin Robbins. However, there were issues with the app payment and order accuracy, indicating a need for better staff training. The restaurant's cleanliness and interior received praise, but attention to drive-thru customers seemed to overshadow those inside. Despite some challenges, coffee and sandwiches were fresh and well-made.
On a more positive note, some customers found the staff exceptionally friendly and efficient, with one server going above and beyond to ensure orders were correct and even allowing customers to taste their coffee to make sure it was just right. Patience was highlighted as important, as some customers noted that waiting 10 to 15 minutes was necessary at times. Despite mixed reviews, Dunkin' remains a favorite spot for many loyal customers who appreciate the effort of the staff and look forward to their visits.