“I would not go as far as not recommending them but this does need to be addressed. Marco’s had an advertised special for 2 large 1 topping pizzas, cheesy bread and a 2 liter for 24.99 on their website. We paid for it and went to pick it up but all they had for us were the pizzas which cost us a total of 42.00 because we got extra toppings. The guy at the store told me there is a problem with the app not sending the whole order through and they are just seeing the pizzas and “per the owner” they don’t have to honor the price advertised if the extras items are desired. The guy said he would “give us the cheesy bread” but I would have to pay for the 2 liter. I decided not to get the 2 liter and I told him I paid the advertised price for all the items so I didn’t understand how just because they didn’t get the other items from the app/website meant they couldn’t still just give us what we actually ordered and paid for. Even if we had to wait for the items to cook, that would be fine but he didn’t seem to understand the problem isn’t that they didn’t see the extra items and didn’t prepare them in time. It’s really a simple fix to give the customers what was advertised and paid for. I don’t fault the guy I spoke with as he seemed to be repeating what the owner told him but this made no sense to me. I’m very disappointed in this. False advertising.“
“Marco's pizza...Great pepperoni...too much I'm afraid...ya gotta cut back a little...double portions it seems...but the marinara sauce and cheese are awesome! Ya gotta get paid...do y'all do calzones as well? per chance? atta glance?“
“The young lady who called me today to clarify a sauce question kind of blew me away. She took the time to make it right and call me up. Her name is Karbriana, her sister brought my pizzas out and they are both lovely! Love the customer service ladies. Keep it up Marcos on University!“