Starbucks Coffee Company
$ • Coffee Shops
Hours:
1515 Hwy 138 SE, Conyers
(770) 602-0292
About Starbucks
Customers' Favorites
Starbucks Reviews
Allows you to make mobile orders to pick up quickly in store, but when you arrive they make you wait in the long drive thru line even though your order is supposed to be ready. No way to cancel the order or anything if you’re in a hurry. Second time this has happened. Stop allowing mobile, in store pick up orders when you’re not going to open the inside of the location! Ended up waiting over 20 minutes in the car.
i waited 45 minutes for my order
In line over 25 mins! Coffee not very hot
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 6PM |
Starbucks Coffee Company in Conyers receives mixed reviews, highlighting both positive experiences and areas for improvement. Customers appreciate the friendly and helpful staff, with one mentioning a staff member who went above and beyond to assist with ordering via mobile, demonstrating excellent customer service. The coffee quality is consistently praised, with many noting that the drinks taste great and meet expectations.
However, several reviews point out that the location often faces staffing challenges, leading to longer wait times and, at times, closure of the cafe. One customer experienced a wait of over 30 minutes, which negatively affected their plans for a road trip. Despite the hardworking staff, understaffing seems to impact the overall experience, making service slower than desired. Some customers suggest that with better staffing, the location could provide a smoother and more efficient service.
Additional comments mention that the seating chairs are loud and could use rubber at the end of the legs. Overall, while the staff’s friendliness and coffee quality stand out positively, staffing issues and wait times remain the main concerns. The community would welcome a new Starbucks nearby to reduce these issues and improve convenience.