Popeyes Louisiana Kitchen in Covington

“(Dine in) I’ve never been to Popeyes before. I wanted to try the spicy flounder I saw on an ad.
It was terrible! Tastes way too fishy, as if rotten or had been sitting out all night and day! Yuck! I threw it away and went back to the counter to buy something else. I told the cashier I hated the fish. She comped me the ghost pepper chicken sandwich. It was amazing! We will not get seafood from Popeyes again, but we will be back for the chicken!“

“Our food was great and the girl that waited on us was nice enough but seemed like she didn't want to be there but the longer we sat there I could kind of see why. While we were eating a couple pulled up at the drive through and apparently there was an issue with their order and a coupon that apparently that particular store doesn't take even though another employee had told them the day before they did. Anyway the male working the speaker felt disrespected by the customer for whatever reason. And loudly where everyone in the store could hear refused to be professional and go to the window to take care of this customer after what I assume was the manager went out to talk to the customers at the speaker and got everything straightened out. If you are going to work in customer service in any field you need to handle yourself professionally. I don't know if the customer was disrespectful or he was just being dramatic but I have been and still am in customer service for over 20 yrs and number 1 the customer is always right and if you talk to them with respect and act professionally most of the time you get the same back. I as a customer eating in this establishment should have never known any of this was happening and it was very unprofessional and he's lucky I am not his manager bc he would have been sent home and quite possibly not been allowed to return.“