Taco Bell in Covington

“Would honestly go out of my way to go to this TB again. Just left the friendliest group of gals I’ve ever seen working at a fast food place. They were encouraging each other to work fast and with a smile. It was so so nice to see- plus food came out great. Thank you ladies!“

“My husband and I decided to have lunch at Taco Bell around 2:14 today. We were disappointed, when we discovered that items we ordered were missing. We returned to Taco Bell around 11pm in hopes of recovering the missing items. We were helped by a young lady named Kassandra. We just want to say thanks so much, for the outstanding customer service we received.
I usually don't return when items are missing, but food is just much to expensive these days. This Taco bell has become my husband's favorite, and although a mistake was made, you all did not disappoint, in making it right.“

“Just visited and I had to shout them out customer service was AMAZING. The vibes were so good, especially for a night shift. Usually late-night spots have low energy or attitudes, but this team was the complete opposite. Definitely coming back!“

“I had to leave an outstanding review because I was genuinely impressed with the level of customer service I received at this Taco Bell location.

The establishment was clean, organized, and well-maintained. I placed my order through the kiosk, order #142, and realized afterward that I had selected the wrong item. Jovanee along with Stacy and Kamora, provided exceptional service from start to finish.

They corrected my order without hesitation and were extremely pleasant, professional, and welcoming throughout the entire interaction. I am next door to Chick-fil-A, and I can honestly say the service I received here was even more superb.

I have visited many Taco Bell locations, but this is the one I will continue coming back to. This shift and this crew deserve real recognition for the outstanding job they are doing. I hope this praise reaches the store manager, area manager, district manager, regional vice president, and ownership or franchise leadership, if applicable.

Thank you again to the entire team, and especially Jovanee. Your kindness, professionalism, and customer service truly stood out. I will definitely be back!“