Dunkin'

$ • Coffee Shops, Donuts

Hours:
6092 Covington Hwy, Decatur
(678) 418-2974

About Dunkin' Donuts

Dunkin' offers a mixed customer experience. The restaurant provides a non-intimidating, kid-friendly environment and serves tasty treats like the popular toasted coconut donut and a really good cup of coffee. Overall, Dunkin' strives to deliver quality food and service, with staff that is generally quick and efficient. The manager Yana is known for keeping a clean store and maintaining an upbeat atmosphere, and when it comes to her coffee, she is on point. However, there have been some issues with order accuracy, as some customers have reported receiving items they specifically requested to omit, like cheese. Additionally, there have been complaints about missing items from orders and long wait times, particularly during busy periods. Despite these issues, Dunkin' continues to work on enhancing the customer experience.

Customers' Favorites

Dunkin' Donuts Reviews

2.3
213 ratings
Restaurantji Rating
5
18%
4
8%
3
11%
2
9%
1
54%
Food
2.5
Atmosphere
2.3
Service
2.3

Share your opinion about Dunkin'

Restaurantji Rating

I came in an ordered an iced coffee and a wrap. The atmosphere was very nice and the customer service was excellent. I think I found my coffee spot….

Went to Dunkin this morning got my coffee and breakfast sandwich and I must say everything was good and fresh also the young lady who took my order was very polite I had to ask her name if I’m not mistaking I think she stated she was the manager that alone made my day you don’t get customer service like that these days

I don't recommend dunkin dounuts , because a lot of the employees are rude,disrespectful,and don't have basic manners.

Read All Reviews(213)

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 6AM - 9PM
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