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“I went through the drive thru and ordered a Frontega chicken full sandwich. Paid for it and received only half. I went back through the drive through immediately and explained what happened. To my surprise Christian told me he would make it himself and he did!!! Not only did he get it right, he went above and beyond by remaking the entire order and offering a free cookie for the inconvenience! My food was hot and super delicious!!! I must admit this is the best prompt and professional service that I have received at this location in a while. Thank you Christian!!!! You are a shining star and restored my belief in great customer service at this Panera location!!!!! Bravo ? stay blessed sir!!! You deserve a promotion!“
“Excellent customer service. The assistant manager Mareese and the entire team are very friendly, attentive, and professional. This is the second time I’ve come to try the sandwiches here, and once again, they are delicious. You can really tell they care about quality and great service. I will definitely be coming back and highly recommend this place.“
“We moved across the country and we finally arrived after 5 days. And we were so cold, tired and so hungry, we went here for late dinner. We had brocolli cheddar soup with apple salad. The bread was amazing and we luved your brocolli cheddar soup and salad. They were perfect. We would come back when we are in Johns Creek now that we are neighbors. Luved the area, so pretty with all the trees.“