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“I ordered a cake for my daughter’s birthday from the Dairy Queen website. I requested a picture be printed on the cake. The store called me the day of the party stating they didn’t have the proper printer to print the image for the cake. They let me know they checked all bakeries within a reasonable area and had no luck getting the image printed from any other bakery. I was disappointed at first because it was supposed to be a frozen theme for my daughter’s birthday. They said they had some frozen cake decor they would be able to use and could do Tye dye piping to match the frozen theme. I figured my daughter would never know and it would be fine.
It was more than fine! The cake looked great in the end! The lady on the phone was so kind and apologetic and the store employees that assisted me with pick up were great as well. My daughter LOVED her cake. The staff here went above and beyond & made a 6 year olds day perfect!
Thank you all for everything!!“
“This location is easily one of the best ones I've been to. I come frequently enough and these employees have always been friendly and pleasant! I haven't had any problems with my food or ice cream. I think customers could use a little patience, we are all human and most issues can be solved if you're polite.“