Customers` Favorites
Customers` Favorites
“We had our 5yr olds birthday there tonight and the staff was great and very accommodating ! Thank you!!“
Customers` Favorites
“The Grovetown location excels at customer service. Kudos to Nyanza for assisting me and her manager (didn’t catch his name) who offered to help me clean up a large tea I spilled on my passenger side floor. Even though it wasn’t their fault they offered to help me clean it out and refilled my drink. Also the food was served piping hot and delicious“
Customers` Favorites
“I just spent over $51 over an hour ago on a 16 piece family meal and all the food was just thrown into the bag!!! All of the lids were not put on good so gravy had spilled, juice from the Cole Slaw...the paper bags were soaked and tearing as we tried to pull them out. The box of biscuits were thrown in there sideways and not closed and the bucket of chicken was not closed! I took a video that I will be posting!!! The girl at the window was so sweet and friendly but you could tell she was overwhelmed, she was the only person we saw up front. The video I took.is in the comments.“
Customers` Favorites
“NOT KID OR BABY FRIENDLY!!!!
This place is a lil too "hip" for family as they don't have changing tables for babies in either restroom, even though there is more than enough room for one to be installed.
Because we were dining in we had to change our baby in the car.“
Customers` Favorites
“Wife Savers recently catered an event for St Alban’s Episcopal Church. I was very pleased with the service from first contact with the staff to the actual delivery and set up of the food. The food was delivered hot and it was delicious. The guests were very complimentary of all of the dishes especially the mac and cheese. The amount of food was generous and reasonably priced. I would use them for catering again for good service and food and no hassle.“
Customers` Favorites
“The atmosphere feels a bit dark and unwelcoming, this definitely isn’t the chick fil a to go to for kids in terms of entertainment. The food was good, it came out with items missing but it was fixed with no issues. The front of house staff could have been more welcoming and inviting. There were little to no smiles and monotoned voices. However George engaged with us and our kids and gave them icecream. That made up for it all. Thank you George (I hope I got your name correct).“
Customers` Favorites
“Excellent Service and Food. Store Manager ensured we were comfortable and enjoyed the food. I would recommend to family and friends - 5 stars
Parking: Lots of parking
Kid-friendliness: Chairs for kids and lots of options“
Customers` Favorites
“My first time here 3/18/25. The cashier Daisy was patient with me while ordering. She was knowledgeable about the choices of salads and able to help me select. I ordered the Jalapeno Holly (Slight kick but not overwhelming). The grape salad is a tad sweet for my taste but good. I went at about 20 mins to close & they delivered great customer service overall.“
Customers` Favorites
“Yesterday my kid was hungry. ONE hour before the parade had to start. I told her we could get a quick bit at Zaxbys. When we walked in almost PURE chaos. I was worried she wasn't got to get anything to eat. There were kids making a mess in the bathrooms, the ice was all over the place, long line and I was at the end of it. When we finally made it to the counter, my baby ordered and we waited. When her order was ready (which was quick) I went to get my drink NO ICE and NO COCA COLA! Which I didn't mind, it was pretty packed. The young lady was changing the syrup but she had to do 6 packs. I had a parade to go to. I was the driver of the float....ANYWAYS the entire staff was patient, friendly and helpful. Thank you for all you do. We made it back just in time! Merry Christmas.“
Customers` Favorites
“I paid $10 for this. It’s not even a chicken strip/tender. It’s like a chicken tender cut at least 3 times. NEVER AGAIN!!“
Customers` Favorites
“This Zaxby’s has been doing great this year!!🎉
Went thru DT- greeted quickly and very nicely- ordered 2 chick fingers and lg fries crispy/well done. Despite 2 cars in front of me, it only took about 2 min to reach the window where I was greeted with a smile and friendly words. 😁
I expected to wait on my fries - and was asked to pull up. My wait was about 2 minutes and the server that delivered my food was smiling and even asked if I needed anything else and said “I hope your day is wonderful “….. 👏
Food was PERFECT!! Saying that is a lot for me BUT it was delicious and perfectly cooked as ordered!
Excellent!!“
Customers` Favorites
“Dietary restrictions: Don't not have anything unless it's the chips. Everything had dairy in it, unless you have a dairy allergy I wouldn't recommend.
Kid-friendliness: Kid friendly
Wheelchair accessibility: Disabled and wheelchair accessible“
Customers` Favorites
“Today was a long day involving school shopping with my daughter & son. It was not the best experience, as my children decided to have disrespectful mouths & horrible attitudes on & off throughout the day. Once our shopping was completed we decided to find a Zaxbys & eat. We found the Zaxbys on Harper Franklin Ave & I believe it was fate. When we arrived my daughter was in a mood & I was ready to cry because my nerves were just shot. (I do want to state that my daughter was diagnosed with Autism & she's 8 years old). Before I knew it a young gentleman, an employee at Zaxbys, went over to my daughter & was talking with her & helping her to choose what she wanted to eat. He actually got her calmed down. It was such a relief. After helping with her he then went over to my son who had just happened to be very disrespectful to me & this young man came to the rescue again. He actually took it upon himself to talk to my son about how he was treating me. I was amazed! He was so great with my kids. I couldn't help but start crying at the cash register. Yall have got to understand how bad my nerves were by this point. It just wasn't a good day. We all have them. We all sat down & ate & I made sure to thank this gentleman & give him the biggest hug ever. Not to long after that I saw this gentlemen go over to the table my daughter decided to sit at & helped her clean her mess & then he went over to the table my son & his friend were sitting at & talked with them for a minute & they exchanged info for Fortnite. The gentlemen, who's name I just learned was David. He came back to the table again to check on my mother & I & of course I hugged him again & told him thank you.“
Customers` Favorites
“Not the cleanest location but still worth eating at
Vegetarian options: Limited vegetarian options
Parking: Descent size parking lot
Kid-friendliness: Kid friendly
Wheelchair accessibility: Wheelchair accessible“
Customers` Favorites
“I WANT TO GIVE A BIG THANKS TO MS.KAILAN M …SHE PAID MY WHOLE TICKET W NO HESITATION 🥺❤️THAT NEVER HAPPENED TO ME BEFORE….ITS NOT MANY PPL OUT HERE LIKE THAT ANYMORE ❤️❤️I REALLY THANK YOU BECAUSE AGAIN U DIDNT HAVE TO DO THAT HOPE ALL ITS BEST TO YOU 🙏🏼🙏🏼🙏🏼🙏🏼SHE DESERVES A RAISE OR HIGHER POSITION“
Customers` Favorites
“The food was great. Very hot & completely cooked.
Service, on the other hand, needs a bit of work. The staff was not very attentive to all customers & they mostly just conversed amongst themselves instead of handing customers. Because of that, the atmosphere wasn't as welcoming.
Their fried chicken is great though & the biscuits delicious“
Customers` Favorites
“I’m so glad this is my closest Zaxby’s. I’ve been to the other Zaxby’s in the area but this one is the best. The service is always fast and friendly and my order is always accurate. Savannah made sure I had all my sauces and that my unsweetened tea was really unsweetened.“
Customers` Favorites
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“Food is delicious and the staff is friendly“