“Chili's was awesome today! We were passing through Hinesville and stopping for brunch. IHOP was struggling to seat folks even though only about 10% full. So we went to Chilis instead. Also about 10% full but we we were greeted and seated quickly. Service was spot on. Food was hot and tasty. It was really perfect. Thank you!“
“I accidentally ordered my order twice due to the website crashing. I thought it didn't go through so I did it again and was charged twice. I admit, I should have checked the confirmation email but didn't think about it. Starting the refund process was a little slow because I came in 30 minutes before they were going to close and the manager went on break. They said the manager was going to be there the next day and they could work it out then. Came in the next day and the manager Seth and staff were super helpful and understanding with the whole situation. I got my refund by the end of the day. We have been to Surcheros a few times, we have never had issues and the food is always good. The place is always clean and the staff is always nice.“