3020 Five Forks Trickum Rd SW, Lilburn
Okay. First of all , let me start by saying I love dunkin' donuts over all over coffee shops to begin with. This is definitely one of my go to locations. I prefer the staff here over all other Duncan locations.
0 stars. They have terrible customer service and don't know how to run the place. Coffee is always unsweetened if when you ask for sugar. Do us a favor. Close down.
Best customer experience by all my employees and
Gopiall time good she is makes My
Best Dunkin ever!! The staff is wonderful! And the service is the best!! They go out of their way to accommodate all my orders!!!
Recommended dishes: Donuts
Gopiis a wonderful person. She greets me as her friend and I enjoy seeing her everyday. If you ever get her service she is amazing!
Gopi, awesome!!! Service is great!
Gopi was extremely professional. She was friendly and helpful to the guests.
Customer service by Gopi and Sheena is always the best. I come here everyday and they treat me really good, very knowledgeable about the orders and always quick with the
Please train employees to take bills that are 50 or 100 or update your policy. You are in a restaurant business dealing with money. There’s no reason why employees can’t take those bills if a manager is not on duty.
Stopped by in the morning for a coffee and hash browns, got home and realized they were B U R N T beyond being edible and my coffee didnt get any sugar. Worst food ive recieved in a while.
Got two iced coffees and they had no cream or sugar. Then we got two orders of hash browns and one was so burnt you couldn't chew them while the other looked and tasted burnt but was mushy and undercooked? Then got a sausage egg and cheese and the egg literally looked watery like it wasn't actually cooked and was just thawed in the hot hold box. All the while the cashier was more interested in my dogs in the back seat than actually making sure the orders are edible. Not to mention we were the first of two cars in their line.. Didn't even bother trying to get it fixed because I figured the outcome would be the same. What a disappointing experience.
Many thanks to Gopi and Sena for the awesome customer service I receiive during my weekly visits. The entire staff always display friendly and exceptional customer service in making sure I'm always satisfied. Blessings, Lisa Campbell, Lawrenceville,
Recommended dishes: Toasted Almond Cold Brew, Bagels, Munchkins Donut Hole Treats, Coffee Roll
Gopi & Sheena is always so polite with beautiful smiles welcoming you at the drive thru
Gopi & shina always
3020 Five Forks Trickum Rd SW, Lilburn, GA 30047