Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company offers a generally positive experience with friendly customer service, especially from staff like Gigi, Jessica, Nick, and Chelsea, who are praised for their helpfulness and cheerful attitudes. Many customers appreciate the welcoming atmosphere inside the store, where employees are described as nice and attentive. The drive-thru service is typically quick, though some find it slow at times. The quality of drinks varies; some customers enjoy their beverages like the caramel frappuccino and the breakfast items, which are often hot and satisfying. However, there are occasional issues, such as bland drinks with little caramel or difficulty in ordering specific menu items. A memorable moment involved a staff member working to identify a favorite drink, highlighting good customer care. Despite some inconsistent experiences, including a less favorable location, many customers feel that the staff's effort and friendly service make visits enjoyable and brighten their mornings. Overall, Starbucks provides a friendly environment with helpful employees, though some improvements in drink consistency and menu knowledge could enhance customer satisfaction.

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Starbucks Reviews

3.5
253 ratings
5
49%
4
5%
3
10%
2
8%
1
28%
Food
3.8
Atmosphere
3.8
Service
3.7

Share your opinion about Starbucks Coffee Company

I want to give a NYC style shout out to the manager, Honey and her crew, especially the young gentleman, Allijah. I purchased some drinks from the drive through and as I was pulling out of the shopping complex, my car just stopped working.
I returned and asked the barista for some ice and mentioned the fact that my car conked out. Without hesitation, Allijah offered some assistance . His manager, Honey went to her car and got jumper cables. I told him that I got it but they...read full review
I don’t live in Georgia I don’t even have a car here. I flew out to help with my daughter’s house issues. I don’t know if there is a closer Starbucks but I choose to walk 1.5 hours hoping GiGi is working. So far she has every time but her personality her customer service her passion to make every customer’s drink perfect. I am from Ireland where our coffee is made differently. All I can say is she makes the 1,5 hour walk worth it because she would...read full review
Yesterday was the fall release of the pumpkin spice flavors and anticipated the line to be insane. There were five cars ahead of me in the drive-through when we pulled up, But the staff moved everyone through quickly. This was the fastest drive-through experience I’ve ever had at this location. The drinks were made perfectly, the muffin and pull apart were delicious. You could tell that the team really put thought and preparations into this day. As a project manager, it...read full review

Read All Reviews(253)

Hours

Monday 4:30AM - 4PM
Tuesday 4:30AM - 4PM
Wednesday 4:30AM - 4PM
Thursday 4:30AM - 8PM
Friday 4:30AM - 10PM
Saturday 5AM - 9:30PM
Sunday 5AM - 9:30PM
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