Steak 'n Shake

$ • Burgers, Fast Food

Menu Order Online

About Steak 'n Shake

Steak 'n Shake offers a mixed dining experience, with some customers enjoying the excellent food and friendly staff. The restaurant is conveniently located with parking and is kid-friendly, with wheelchair accessibility. While some customers have faced issues like a complicated fountain drink system and long drive-through wait times, the employees remain polite and accommodating. The food and drinks are highly praised, with an extraordinary staff member taking control of orders and serving customers, even assisting with the soda when the digital ordering system encountered problems. The location is generally clean, and the staff is very friendly, ensuring the food is perfect. The drinks and condiments station is well-stocked and maintained. The parking lot even has an employee performing morning litter patrol.

Customers have highlighted the fresh and delicious burgers, with one reviewer describing their burger as the "best burger" they've had, praising the quality of the tomatoes, pickles, and onions. Another customer was impressed by the staff's handling of a hair issue, with the young lady at the drive-through window quickly resolving the situation and providing free fries. Customers also appreciate the warm and personalized service provided by staff members like Mrs. Marilyn, who stepped in to help with the ordering process. Overall, the dining experience at Steak 'n Shake is highly recommended, with many customers praising the fantastic food, including burgers, fries, and shakes.