“Customer service is more than smiling and greeting customers. It is about customer satisfaction and making things right when things go wrong. This location did just that. The manager, Taslima, did not hesitate to reach out.Her genuine concern, which made me feel valued and important, is something I truly appreciate. Her quick action and demonstrated true leadership in satisfying the customer are also commendable. Thank you!“
“I utilized the drive through and the service was very fast! I was very impressed, considering that the line was very long. The only thing is, part of my order was wrong. I had to get out of my car and go inside, but they did make it right. The coffee and the food tasted great! Check your order before pulling off please. Good job overall Dunkin Donuts!“
“Everything at this dunkin is amazing the service is fast and friendly, and the drinks are even better! The iced coffee, lattes, and refreshers are always made just right. This location is super clean, well-run, and the staff really go above and beyond. If you’re in Indian Trail, you have to stop by. Highly recommend it to everyone☺️☺️🫶“
“Thank you so much Jose, I really appreciate your service. Very few Dunkin Donuts place have a nice people like you.
I hate to say that there is an Indian old man his name is Sam from Mumbai, Indian. He was very inpatient, angry and he was very rude, because of like this people no one wants to visit such place again..
Manager should take care of this..“
“This dunkin is very popular for mobile orders. They have an efficient drive through line and the parking lot is easy to line up in when the drive through overflows.
I prefer this franchise's hash browns because they are just slightly crispy with soft potato insides.“