Krystal
$ • Fast Food, Burgers
Hours:
5405 Abercorn St, Savannah
(912) 352-9029
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Krystal Reviews
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Staff is horrible. Person at the drive through didnt even take my order so i had to pull around to the window for someone to take my order.. I asked the lady at the drive through window after i ordered for two water cups and when she gave me my food she only handed me one so i asked for another water cup and before she slammed the drive through window she called me "sickening". i also asked for ketchup and they didn't have any at all in store.. Would NEVER recommend This location...read full review
Staff is horrible. Person at the drive through didnt even take my order so i had to pull around to the window for someone to take my order.. I asked the lady at the drive through window after i ordered for two water cups and when she gave me my food she only handed me one so i asked for another water cup and before she slammed the drive through window she called me "sickening". i also asked for ketchup and they didn't have any at all in store.. Would NEVER recommend This location...read full review
I am infuriated with the staff and management at the 5405 Abercorn Street Savannah, GA 31405 location. My husband, who speaks clearly and loudly, gave the black female cashier his order from the $1 menu. She completely screwed it up by entering the wrong information. When my husband complained about the mistake, the black manager TOSSED the bag of food at my husband and told him that the receipt was correct -- even though it clearly was not. The manager did not give my husband...read full review
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 12AM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 6AM - 12AM |
People in Savannah Also Viewed
Krystal is a local restaurant that serves a variety of fast-food options. The reviews suggest mixed experiences - while the food is generally fresh and hot, the sweet tea was described as overly sweet, bordering on sour. Customers particularly enjoyed the Junkyard fries and expressed hope for the return of the chili bowl. There were some issues with order accuracy, with one customer receiving the wrong items in their "Pick 5" meal. The Krystal burger was described as soggy with the meat falling apart, while the Spicy Chicken had an excess of breading, tasting stale.
Recently, it seems that staffing has improved, with service being noted as okay. One customer mentioned that they were greeted with a very positive attitude during a quick drive-thru pickup. The team at this location is said to be exceptional, going out of their way to make customers happy. Some staff, particularly a tall, dark-skinned woman with a pretty smile, have received praise for their efficiency in managing the drive-thru. Overall, while there are still aspects needing improvement, the reviews highlight a restaurant with fresh food and a team dedicated to customer satisfaction.