Starbucks Coffee Company
$ • Coffee Shops
Hours:
Cumberland Marketplace, 2680 Cobb Pkwy SE, Smyrna
(770) 955-0337
About Starbucks
Customers' Favorites
Starbucks Reviews
I’m a production assistant for the New York Mets, every time the Mets are in Atlanta I make a couple Starbucks runs, today as I was leaving another car came flying through the parking and I slammed in the brakes to avoid an accident the drinks spilled. The staff remade the order quickly and offered me some towels to help clean up the mess. I would definitely recommend this Starbucks location and look forward to more Starbucks runs. Thank You Starbucks!
Thief.. Someone stole my card
great. coffee fun place smells wonderful
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company is a popular and generally well-regarded coffee shop. Many customers appreciate the drinks being consistently made perfectly and the friendly, attentive service from baristas. The atmosphere is often quiet and calm early in the day, making it a good place to work or relax, with plenty of outlets and a clean, well-laid-out space. Customers mention that the location is busy but still offers a comfortable environment for productivity and downtime.
However, there are some concerns. Several reviews note issues with employee hygiene, such as employees not washing their hands after touching their ears or other unclean habits, and the absence of hairnets or beard nets, raising safety concerns. The quality of certain food items, like bacon bites, has declined recently, with some pieces being hard or chewy and not enjoyable. Customer service experiences vary, with some noting overly nice employees and others feeling that staff can be aloof or not very friendly. One reviewer expressed disappointment that the service quality has decreased over the years, though they highlighted that occasionally, a staff member can surprise with kindness.
Overall, while the drinks are consistently good and the location is comfortable and well-maintained, concerns about hygiene, food quality, and inconsistent customer service persist. Despite these issues, many customers continue to visit for the reliable drinks and friendly service when it is available.