Dunkin'
$ • Coffee Shops, Donuts
Hours:
2115 E. Main St E, Snellville
(678) 344-3567
Customers' Favorites
Dunkin' Donuts Reviews
Unfortunately the customer service here at drive-thru has declined. It used to be such a pleasure to make Dunkin my Friday morning treat en route to work .. recently I feel the staff doesn't care as much .. 2x back to back I arrived at the window after waiting 5-7 minutes and the drive-thru staff had no idea what I ordered. No greeting, no apologies, just a hand reaching out the window asking for my payment .. sorry, but you lost me. Customer service MATTERS no matter what.
Gave us half out order then after about 10 more minutes of waiting they asked us what else were we waiting on, which was an iced coffee and bagel bites. Finally got the coffee which was messed up and the bagel bites were ice cold in the
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 6AM - 9PM |
People in Snellville Also Viewed
The proprietors aren't very friendly at this establishment. I can smile, say good morning, but they are not interested.. just get your food and move along. One time I asked nicely if they could replace a donut put in my bag that looked like a bite was taken out of it (I didn't say that though) ..with disgust they took it out, put it back with the other donuts and replaced mine. Whew, if looks could kill! At first, I thought it was an isolated incident, but I get attitude just...read full review