Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 5962 Cumming Hwy NE, Sugar Hill, Georgia, 30518, US
Telephone: (470) 589-5248
Rating: 2.3

Mexican

Hours:
5962 Cumming Hwy NE, Sugar Hill
(470) 589-5248

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill, a recently opened restaurant in the area, has received mixed reviews from customers. While some have praised the fresh and well-served food, as well as the friendly and welcoming staff, others have expressed concerns about the quality control, cleanliness, and customer service.

The reviews highlight the excellent service provided by the staff, particularly Betsy, who is described as kind, patient, and having a positive attitude that makes customers feel welcome from the moment they walk in. The restaurant has become a favorite for some, who have visited multiple locations in the area, and find this one to be the best.

However, the reviews also mention some issues with the food quality, such as dry and old sofritas, undercooked or stale chips, and a lack of certain ingredients like fajita veggies. There have also been concerns about the cleanliness of the restaurant, with dirty tables and overflowing trash cans.

Despite these challenges, the reviews suggest that the staff is still learning how to operate the new location smoothly, and that with some improvements, the restaurant could become a great option for customers. The location itself is described as nicely designed, and the parking lot, while small, has been busy, indicating the restaurant's popularity.

Overall, Chipotle Mexican Grill seems to be a mixed bag, with the potential to become a great dining experience for customers, but still needing to address some issues with food quality, cleanliness, and customer service.