Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
9480 Hwy 92, Woodstock
(678) 275-2293
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
My daughter tried to order online but the app wasn’t working so she sent me to the store. The staff was very rude when I arrived and said they only took online orders. I explained that my daughter tried online but it didn’t work. It made no difference to them. The app didn’t work and they refused to serve me in person. Very rude and no customer service. I went across the street to Moe’s. Moe’s, by the way, was great. In and out in under 10 minutes.
Ratings
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a restaurant that has received mixed reviews. Some customers have expressed disappointment with the online ordering process, citing issues with care and portion sizes. Others have noted inconsistencies with ingredient availability and the spiciness of the chicken, which has been too spicy for children at times. However, the service is generally described as good, with staff members working together efficiently and greeting customers with smiles. The Chipotlane service stands out for being smooth, quick, and enjoyable, with orders always ready on time and handed off with a smile.
The food quality is consistently top-notch, whether it’s a burrito, bowl, or quesadilla, with fresh, flavorful ingredients and perfect portion sizes. The restaurant is clean and offers a nice environment for dining in or takeout, with fast and friendly service even during peak hours. Some customers appreciate the attention to detail, like double-checking orders and including utensils without being asked. The team goes above and beyond to ensure every customer feels valued.
Recent reviews highlight both positive and negative experiences. One customer prefers this location to another nearby, noting the generous service during late hours. However, another customer faced an issue with unexpected upcharges for a kids meal, leading to disappointment. On a brighter note, Christian, a staff member, received praise for his exceptional service during a catering mix-up, showcasing the restaurant's commitment to customer satisfaction. Overall, it’s a reliable, hassle-free option with great food and even better service.