“Had an awful experience with an angry customer, but the barista was very kind to me afterwards. I was not able to get her name, but I hope she knows I appreciate her kindness! Big mahalo for dealing with brutal customers with such grace-- I know it is not easy.“
“This is a fantastic alternative to the Starbucks situated inside of the mall that is just a short walk away.
I used to get all of my drinks from the Starbucks inside of the mall, but due to being understaffed they usually have problems getting orders out quickly. I started going to this Starbucks and found that, even with the walk, it was faster to just get drinks here.
The staff is stellar and much more patient with people looking over the menu. They have never gotten any of my orders wrong and I have never had any orders stolen at this Starbucks.“
“Ordered Pistachio Frappuccino and t’was good. Satisfied with the customer service as they were friendly and full of Aloha! Got my order wrong at first but they were apologetic I appreciate the accountability they impose. Will definitely order in here again.“
“Its a smaller store in a quaint shopping mall. The store is clean and the staff are friendly. There is not a lot of room to sit and enjoy your product so if you are coming with a crowd it might be prudent to check it out first before committing to this location.“