Genki Sushi USA.

Name: Genki Sushi USA.
Address: 111 E Puainako St, Hilo, Hawaii, 96720, US
Telephone: (808) 491-2222
Price range: $$
Rating: 3.5

$$ • Sushi Bars, Japanese

Hours:
111 E Puainako St, Hilo
(808) 491-2222

Menu Order Online

About Genki Sushi USA.

Genki Sushi USA offers a fun and delicious dining experience, especially for those looking for a quick meal. The sushi is made to order and delivered directly to the table on a unique boat conveyor belt, creating an enjoyable atmosphere for both adults and kids. Guests have noted a wide variety of roll shapes and appreciate the small portion sizes, allowing them to try multiple dishes. Menu items like edamame and sashimi also received positive feedback.

However, the restaurant has faced criticism for its check-in system, which involves scanning a QR code and waiting for a table, often leading to frustration as many tables remain empty. While some diners experienced friendly and efficient service, others reported slower service and mixed attitudes from staff, affecting their overall impression.

The atmosphere has been described as somewhat dated, resembling a cafeteria rather than a warm dining space, which has led to lower ratings in this area. Despite these drawbacks, many customers found the food to be decent for the price, although not extraordinary, and expressed a willingness to return. Kid-friendly options are available, making it suitable for families. Parking is shared with other stores, and the restaurant is wheelchair accessible. Overall, Genki Sushi USA provides a unique dining experience, though improvements in service and ambiance could enhance future visits.