Maile's Thai Bistro

Recommend

Atmosphere: 5

Food: 5

Service: 5

Excellent Penang curry and sticky rice

Atmosphere: 3

Food: 5

Service: 5

Delicious and reasonably priced.

Not sure what led to their demise, but I will never eat there again!

Super generous food and the staff was wonderful with our big group and noisy kids, the best!

Drove from Waikiki... 25ish almost 30 minutes just to get there to tell me they are closed and will reopen in about an hour. Last call was 10 minutes ago. This restaurant needs to fix their Google hours instead of wasting everyone's time. The server/host didn't seem too thrilled about her job either and that we were inconveniencing her.

I keep going back! Closed their waikiki location so I have lunch here when visiting Hawaii Kai or passing through. Really good thai and service. Tom yum and rolls for lunch mmmm.

Great place

Love the food; unfortunately today’s take out was not 5 star overall. 1 order Pad Siew-my favorite. Can you cut the Look Fun uniformly or is that too much trouble? $22. Big fat noodles and my pet peeve - Most restaurants do not peel the exterior skin from broccoli. Am I the only one?! For the first time at this restaurant I was disappointed. Shucks🙁

Parking: Sometimes busy but with many shops people are always coming and going and I never really have to wait.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Summer Rolls, Pad Thai

My wife ordered takeout and the order didn’t include rice. Who on earth serves Thai food without rice?

I haven’t been back to the restaurant in a while. It was usually pretty good when you ask for a higher level of spice but today, 2 of the 3 dishes we used to order were bland (pad siew was horribly bland and looked to be cooked poorly). The curry we got was fine.

Atmosphere: 5

Food: 3

Service: 4

If I could give Maile’s zero stars, I would. I ordered takeout and specifically requested beef loco moco because I do not eat pork. What did I get? Clearly ground pork and chunks of spam. When I called to sort it out, the woman on the phone was not only rude but argued with me, insisting it was beef—even though the meat was white. Last I checked, beef isn’t white. She then told me I’d have to drive back to prove it to her because the kitchen staff claimed it was beef. Are you kidding me? I told her I had kids to put to bed and couldn’t make the trip, but she didn’t care at all.

The worst part? She had zero interest in offering a solution—no refund, no replacement unless I drove all the way back, nothing. The customer service here is an absolute joke. And as for the rest of the food? Disgusting. The curry was a congealed, separated mess that looked like it had been reheated one too many times.

I spent $50 on this garbage, only to be treated like I was the problem for daring to complain. Don’t waste your money here unless you like bad food and even worse service. This place is a shadow of what it used to be, and I will never go back.

Food: 1

Service: 1

Be sure to check your take out order BEFORE you leave the restaurant. We orderedYellow Curry and Tom Kha soup with chicken and brought home YC and something with cabbage carrots tomatoes and No Chicken or coconut milk. Not sure what we got. Tried calling. No answer. Don't feel like driving back to the restaurant to exchange. Not what the mouth was hungry for but ate anyway.
I might add that the food is excellent. We've eaten here often. Just wary of takeout.

Food: 3

Service: 1

One of the most disappointing restaurant service experiences I’ve had living on Oahu. My girlfriends order was made wrong twice. First with one of her allergy foods that she listed to the waiter. Then remade with a high spice level which we weren’t asked by our waiter what spice level we wanted. She’s visibly pregnant and listed to the waiter her allergies. He was attentive at first, he did not introduce himself and share his name however he was a younger looking kid with short blonde hair, then midway through service he focused on his friends at the bar and completely ignored us for the later half. I had to get up and speak to the host about missing the rice I ordered, when the food was wrong the second time, and when I wanted the check to leave.

The food I received tasted very good however the terrible dining experience and lack of care for my girlfriend’s order makes me not want to return.

Dietary restrictions: They have good labels for dietary restrictions however the cooks in the back forgot and messed up my girlfriend’s order.

Atmosphere: 3

Food: 5

Service: 1

It’s not looking good… once they’re on a Saturday and it was completely empty. I hope they don’t.

Atmosphere: 3

Food: 5

Service: 4