The Cheesecake Factory
$$ • American
Hours:
91-5431 Kapolei Pkwy Suite 1300, Kapolei
(808) 670-2666
Take-Out/Delivery Options
Customers' Favorites
Hershey's Chocolate Bar Cheesecake 30th Anniversary Chocolate Cake
The Cheesecake Factory Private Reserve California
Fried Chicken & Waffles Benedict
Chicken Madeira and Steak Diane
Factory Nachos with Kalua Pork
Oreo Dream Extreme Cheesecake
シーザーサラダとピザ
Skinnylicious Chicken Pasta
Celebration Cheesecake
Chinese Chicken Salad
Cheesecake Factory Reviews
I had the worst service in the bar area. If i decide to go back i will not sit there again. Food was excellent when i did get it.So update - went back. This time I had a huge group. There were 12 of us. I wasn't allowed to make reservations. I was advised to show up around 4/4:30 with at least half of our guests in order to attempt to get a table with a shorter wait. When we did order the food took so long. When we did get our food it tasted like it was sitting out for a while....read full review
3/10/24: Updated my review due to an unfortunate experience this time. We went there this afternoon and ordered our food around 3:30pm. We did not get our food until 4:35pm. Manager came to our table twice to apologize for the delay and said they were just backed-up with their orders. However, nothing else was done to make up for the delay except for empty apologies. Fortunately, the food was still up to standard.Their meatloaf is our favorite. For the cheesecake we still go with...read full review
UPDATED REVIEWFinally Cheesecake Factory got their act together with providing excellent service on providing customers with their food orders in a timely manner. This had been consistent over the past couple of months even with larger parties of 16 or just me and the wife.No one likes to wait 45 minutes to an hour for their entrees to arrive and I am glad that as of now Cheesecake Factory management has fixed this problem. Keep up the great customer service!NEW REVIEWAnother...read full review
Ratings
Hours
| Monday | 11:30AM - 11PM |
| Tuesday | 11:30AM - 11PM |
| Wednesday | 11:30AM - 11PM |
| Thursday | 11:30AM - 11PM |
| Friday | 11:30AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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