Customers` Favorites
Customers` Favorites
“I am giving 4 stars because, I had an issue with waiting 15 mins for fresh, then the pizza not being fresh after the wait. That's not the reason for my review. I am reviewing because the manager on duty named Shy was outstanding! She went above & beyond & was happy to make it right. Her customer service was excellent & she even walked the pizzas out to me with extra napkins. Hard to find young workers like her with such a great disposition. Keep up the good work shy!“
Customers` Favorites
“This place is an absolute gem. We stumbled in with two hangry kids after figuring out that the place we intended to go wasn’t going to work. What a win! The food was fabulous, prices were unexpectedly reasonable, but best of all, the two gentlemen working there were so kind, completely chill, and made it a great experience for adults and keiki. We’ve been traveling in the islands for about a week, and this place is our favorite find. 10/10. Highly recommend.“
Customers` Favorites
“This is my new favorite eats in Hilo. I’m mostly vegan but the chicken was so good with the honey lilikoi sauce. We also got a tofu salad and it was the best tofu I ever had! I keep thinking about how good it was! The staff was very friendly which is a plus. We’ll be back!“
Customers` Favorites
“This past visit. We ate inside and the younger crew was just unprofessional. The manager had to keep reminding them to not play around and that families were in the vicinity. They were really loud. I get it! But there is a place and time, next time wait till its only you and the crew. Overall, we do enjoy coming here, the pizza is really good. Its just really loud to eat especially one of the workers kept slamming the pans down.“
Customers` Favorites
“The best pizza I have every order from the Hut. Kinoole location you rock!!! Glad I chose to travel the extra few miles. Almost turned down pizza because the only time I ordered from the Hilo location (since their move) I not only got bad customer service but the pizza was nasty. The pizza tastied like garbage with a doughy texture like wet dog. As long as the Kinoole location is around I will remain a customer.“
Customers` Favorites
“Accidently got the wrong pizza, first time that's happened. These guys always do a great job on their pizza. This time was no exception, made it home before I realized the mistake, called the manager to let him know, he sent out a corrected order, and gave us drinks and dessert. Still the best.
Mahalo“
Customers` Favorites
“Tried your place for the first time yesterday. We just moved to Fern Forest, so you're now our closest spot to hit up for a pizza fix. Guys! We feel so lucky that you're our neighborhood pizza place and just a 5-10 minute drive away because your pizza is AMAZING, the best we've had on the island so far! The flavor and texture of the dough was particularly delicious - yeasty, chewy, crispy and perfectly golden. We look forward to hitting you guys up on the regular. Also, a special shout out for Shaylene! She was so patient with our bad phone connection, and was very warm and friendly with a great smile when I arrived to pick our pizza up. 🍕 😊👍“
Customers` Favorites
“Standard takeout style location with modern look, including cooler with drinks. Staff was helpful and friendly. The food was tasty and fresh. The location was busy with delivery, takeout, and walk-in orders.
Parking: I can see how it could be difficult to find parking during the day of all the businesses were open.“
Customers` Favorites
“Good pizza … for traveller like us, just arrived in Hilo by fly, we want eat something in hotel because we were tired. Good pizza, good sauce one pizza without cheese and both were overall good. The order by website was very easy and the the delivery girl was kind. The delivery was perfect in time as indicated in the delivery app.“
Customers` Favorites
“I love Popeyes. Yesterday though- I know it was late afternoon- business is slow during that time. The Biscuits was hard/dry, and the Chicken was hard-not crispy and unusually spicy. I have visited Pahoa Store Several times and this is the first time this happened. The chicken /biscuits sat too long.“
Customers` Favorites
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“Being from the mainland (St Louis, Mo area)and having some of Pizza Hut‘s cardboard pizza that taste like garbage, I was pleasantly surprised that the particular Pizza Hut reminded me of the Pizza Hut in my area from the 70s and 80s. It’s the best Pizza Hut pizza I have eaten in the last 20 years. And I really wish the folks that work at this one would teach the rest of them how to actually make a pizza that tastes great rather than the cardboard garbage or selling us in the continental 48 states.“