Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
736 8th St SE, Altoona
(515) 957-0557
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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I paid and ordered two gift certificates. They were never sent to me when I contested the charge. It went for a couple months and they got their money, but I never got the gift certificates.
Dairy Queen in Kilgore Texas sucks. they never answered the phone. and the last time I went there, I ordered a belt buster combo, and I got a piece of meat with cheese on dry bread and floppy french fries. i paid seventeen dollars for that got ripped off. Kilgore texas sucks!!
Saturday the fries were great but cheeseburger was so,so. Slush had no slush just juice?! I told the girl this isn’t really a slush and she just said. Oh I’m sorry.
Today I gave them another try…..ugh! Slush was no slush, cheeseburger was warm. I swear the fries were from yesterday and cold! I had to wait for this order so thought the food would be good! Not….
Won’t go back!
Menu
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10:30PM |
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Dairy Queen Grill & Chill is a customer-centric restaurant where the staff goes above and beyond to ensure satisfaction. The employees are dedicated to providing excellent service, even in challenging situations, and they show kindness to customers and their pets. The restaurant serves delicious ice cream, including Blizzards, and offers special treats like pup cups for furry friends. While many enjoy the tasty burgers cooked on a flat griddle, there have been some concerns about the preparation of the Blizzards. Customers have noted that sometimes the Blizzards are not mixed thoroughly, leading to disappointment when they find vanilla soft serve halfway down. Despite some service issues, the friendly staff, including standout team members like Amy, contribute to the restaurant's appeal. Dairy Queen Grill & Chill remains a favorite spot for many, where customers can expect a pleasant experience, although management could improve the overall service efficiency.