“I try to never totally downgrade any business because I don't know what is happening behind the scene.
But this McDonald's on Roosevelt Ave has a lot of issues with the night time service. Breakfast though is great.
Let me start for tonight 11/07/2025, I walked in and used a kiosk. I ordered a frappe, 50/50 sweet tea and lemonade, and a sweet tea; that's it. It took over 30 minutes to get my drinks. If it wasn't for the new girl asking if I'd been served, I'd probably still be waiting.
As a former food service manager, I noticed a lot of red flags after I ordered. One of the many problems was damn near everything (production line and dining room areas) was empty. No cups, lids, and instead of having the person leaving at 8:30pm restock before leaving, the manager let her just grabbed her food and drink and split. Sadly part was I seen a manager walk out from behind the prep area to the expedite area and walked through as if she was taking a Sunday stroll.
Until they get this all fixed I'm staying away.“
“I told the lady at drive up I wanted scrambled eggs and order hash browns..then I said make that 2 orders ..I noticed on screen one scrambled egg and 2 hashbrowns.
I said I wanted two orders of eggs and hashbrowns. She gave me two orders in one container! Worked out
though, since not home one of us used the lid and the other used the bottom. One fork! Lol. Miscommunication“